Supervisor Facilities

Responsible for supervising the programs and activities of Fleet Services personnel involved with repair activities, and facility and equipment diagnosis for the Dallas Area Rapid Transit's (DART) Fleet Services Division.

• Performs duties related to technical area of assignment; responsible for highly complex maintenance projects, and acts as COTR; develops cost estimates, schedules and budgets.
• Assists section manager with his or her administrative responsibilities as it relates to labor relations, and the administration of service and consultant contracts; understand, execute, and recommend changes to policies and procedures established by Senior Management.
• Provides leadership and assistance during development and facilitation of maintenance tests, campaigns, and strategies; open work orders and check recent repair history using computer terminal; ensure appropriate records are maintained pertaining to work performed.
• Performs project/program and performance management functions; serves as project manager as assigned; performs needs assessments, develops technical objectives, and technical procedures.
• Provides performance support expertise to guide maintenance mechanics to improve cost structures and overall effectiveness of ongoing work interventions.
• Schedules facility and equipment for condition-based and corrective based maintenance; make work assignments to best utilize human resources to meet equipment requirements for daily service needs; verify daily time worked by assigned staff.
• Interviews, selects, develops, trains, supervises, evaluates, counsels, and if necessary, recommend termination of subordinate personnel in accordance with established policies, procedures, and guidelines to include EEO/AA program goals and objectives.
• Supervises repair of DART facilities to ensure compliance with all DART Standard Operating procedures, DART Standard Practice Bulletins, and Equipment Manufacturers Specifications to include inspection, diagnosis, repair, and preventive maintenance; assist staff with repair diagnosis; Provides guidance for the interpretation and application of DART policies and maintenance procedures.
• Makes work assignments to best utilize human resources to meet equipment requirements for daily service needs; verifies daily time worked by assigned staff.
• Ensures compliance with DARTs Hazardous Waste Management and Storm Water Pollution Prevention Programs; promote established safety programs and take precautions to ensure staff using DART owned tools, shop equipment, and service vehicles follows appropriate procedures.
• Performs other related duties as assigned.

• Associates degree from an accredited college or university in technical fields (Electronics, Plumbing, Heat/Air Conditioning, and/or Construction Technology) applicable to DART Maintenance.
• Five (5) years progressive building/facility maintenance experience in a technical environment including experience in a maintenance area on facilities and associated equipment utilized within DART to include two (2) years of experience overseeing the work of support staff and/or subordinate staff.
• Must have a valid Drivers License class C; no Driving While Intoxicated (DWI) conviction within the last sixty (60) consecutive months, not more than one (1) DWI/DUI on driving record, and not more than two (2) convictions of moving violations within the last thirty-six (36) consecutive months in order to operate DART nonrevenue vehicles.
• Must pass a physical (medical) examination; Incumbents are subject to the federal testing regulations of safety sensitive positions, which include random alcohol and drug testing as a condition of continued employment.
• Proficiency of PC software applications to include Microsoft Office or other related software applications.
• Ability to work irregular hours and irregular days off.
• Physical ability to be mobile and very frequently, more than 50% of work time, lift objects weighing up to fifty (50) pounds such as parts, small hand tools, and equipment repair equipment.
• Ability to use Fleet service equipment, machinery, tools, fire, and shop safety devices.
• Ability to be dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
• Ability to use rigorous logic and methods to solve difficult problems with effective solutions. Can see hidden problems. Is excellent at honest analysis. Looks beyond the obvious and does not stop at the first answers.
• Ability to step up to conflicts, seeing them as opportunities. Read situations quickly. Good at focused listening. Can hammer out tough agreements and settle disputes equitably. Can find common ground and get cooperation with minimum noise.
• Ability to practice attentive and active listening. Has the patience to hear people out. Can accurately restate the opinions of others even when he/she disagrees.
• Ability to create a climate in which people want to do their best. Can motivate many kinds of direct reports and team or project members. Can assess each person’s hot button and use it to get the best out of him/her. Pushes tasks and decisions down. Empowers others, Invites input from each person and shares ownership and visibility. Makes each individual feel his/her work is important.
• Ability to make good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment). Most of his/her solutions and suggestions turn out to be correct and accurate when judged over time. Sought out by others for advice and solutions.
• Ability to write clearly and succinctly in a variety of communication settings and styles. Can get messages across that have the desired effect.