Supervisor, Accounts Receivable

at Red River in Boise, Idaho, United States

Supervisor of the day-to-day operations of the Accounts Receivable team will ensure team employees are working efficiently towards team goals. A supervisor can assign work tasks, realign tasks within the team, or take corrective actions to resolve employee disputes and productivity issues. General duties include completion of sales order to sales invoices, and assist with collection issues, along with other specific duties outlined below. Our goal is to provide our customers and sales staff with unparalleled customer service. This position plays an integral part of this goal.

Primary Position Tasks: Listing of the primary tasks the position will be responsible for

+ Convert sales orders to sales invoices

+ Review all documentation supporting a sales order for invoicing

+ Review sales contracts and customer purchase orders

+ Ensure tracking detail in sales order is correct for invoicing

+ Review all documentation for sales tax, freight, or misc. charges added on for customer invoicing

+ Compile reports for customer invoicing (Excel)

+ Invoice preparation by postage, email, and/or electronic invoicing

+ Follow-up with sales and/or associates for timely invoicing

+ Maintain relations with customers and solve pay issues

+ Follow-up on receiving reports and invoice issues

+ Maintain all documentation relating to sales invoicing and collections

+ Maintain sales credit memos and data entry

+ Maintain cash receipts data and input

+ Maintain Contract Vehicle (SEWP, GSA, etc.) detail and data input

+ Perform Month End reconciliation reports and journal entries

+ Process sales tax documentation

+ Maintenance contracts and incremental (monthly, quarterly, etc.) invoicing for Support Services, Professional Services, and Managed Services orders

+ Customer credit card processing

+ Processing of credit memos in Navision and CostPoint

+ Processing of new customer card requests

+ Provide backup for other accounting staff during their absence

+ Answer phones as determined necessary to back up Sales reps. and Sales associates.

+ Participate as a volunteer committee member

+ Other business duties assigned

Minimum Education/Certification/Experience Requirements:

+ 7+ years' relative experience in Gov't invoicing and Sales & Use Tax

Preferred Education/Certification/Experience:

+ Working knowledge of all aspects of Navision, Autotask, and CostPoint related to position

+ Working with phone system / office equipment

+ Workstation productivity software: Microsoft Outlook / Office (Excel, Word)

+ Internet research for invoicing and collections

+ Tracking of payments and shipments via Internet websites

Knowledge, Skills and Abilities:

+ Good communication skills via phone and email

+ The understanding, knowledge and the reading of Customer Contracts for invoice processing and Payment Collection

+ The understanding and knowledge of Customer related websites for invoice submissions

+ Excellent written, verbal and communication skills

+ Strong organizational skills

+ Ability to multi-task and maintain accuracy under a heavy workload

+ Excellent interpersonal skills with ability to work well on a team

+ Working knowledge of Microsoft Office

Essential Elements (Mental; Physical; Equipment used):

Ability to attend work for all regularly scheduled hours. Ability to work extended hours as necessary, particularly during "busy season" - September 1st extending into December. Sit for extended periods of time at computer terminal. It is anticipated the Accounts Receivable Supervisor will follow a timely process of helping to collect outstanding payments owed to Red River. This is important in providing the high quality of customer service expected from this position.

Desk Position : This position is an office position that requires remaining in a stationary position for multiple hours throughout the work day.

Office or Remote Position : This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment.

Special Requirements:

For non-New Hampshire locations, the ability to travel to New Hampshire office for training.

Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here (https://redriver.com/wp-content/uploads/2022/01/Benefits-At-A-Glance-2022.pdf) . If you are ready to join a growing company, please submit your resume and cover letter (optional).

EOE M/F/DISABLED/Vet

Red River is an equal opportunity employer and makes employment decisions based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, age, family medical history or genetic information, disability, past or present military service, or any other characteristics protected under the laws applicable in the locations where Red River operates. Red River will not tolerate discrimination or harassment based on any of these characteristics.

Red River does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.

Red River brings together the ideal combination of talent, partners and products to disrupt the status quo in technology and drive success for business and government. Red River serves organizations well beyond traditional technology integration, with more than 20 years experience in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support, sales and technical teams all work together to create a positive impact on citizens, soldiers, consumers and employees. That's what it means to Rock the Red. Are you ready?

+ We work with purpose, looking to disrupt the status quo in meaningful ways.

+ We act with integrity, showing respect for all and demonstrating our commitment to ethics

+ We value collaboration and work as a team to accomplish goals

+ We elevate creativity, and support curiosity to re-imagine the use of technology

+ We have a strong work ethic, and seek continuous improvement in all we do

+ We embrace philanthropy, working together to drive positive change and lasting impact within communities around us