Accounts Receivable Specialist

Let’s share a little about FBS and then we welcome you to apply:

• We are so proud to be 100% Employee Owned. We hire owners, not employees! This means that employees earn ownership in our company through their work and build their net worth based on the company’s change in value over time.
• For our fifth consecutive year, we ranked in the Top 10 Best places to work in Idaho.
• Franklin Building Supply is a lumber and building material company that has been in business for more than 45 years. We have locations spread across Idaho and one in Nevada.
• We supply just about everything besides plumbing and electrical to build homes. Our focus is on serving professional home builders. Along with supplying materials, we install a wide range of products including framing, overhead doors, insulation, gutters, siding and more. We also manufacture some products including trusses, cabinets, doors and granite counter tops.
• Our company is full of outstanding people who have been working for Franklin Building Supply for 10, 20 or 30 years. We’re working harder than anyone else in our market to get better every day, adding value for customers and improving the value of our company for our employee owners.
• We are committed to working safer, smarter and more efficiently than ever before. We are making significant investments in tools, equipment, training and positions like this to help our team reach its potential.
• Along with competitive compensation, we offer competitive benefits that would be expected including medical/Rx, vision and dental insurance, 401(k), paid time off, holiday pay, disability & life insurance, etc.

Primary Purpose: The Accounts Receivable Clerk will be responsible for a range of clerical and basic accounting functions.

Duties and Responsibilities:

• Customer Correspondence and Discrepancy Resolution: Correspond with customers, responding to inquiries, and resolving discrepancies promptly.
• Legal Document Processing: Request, organize, and process legal documents and supporting materials as required.
• Collections and Payment Escalation: Work to collect past due balances, escalating payment issues as necessary.
• Analytical Skills: Analyze information and evaluate results to determine the best solutions for outstanding balances.
• Communication and Reporting: Provide written or verbal information to supervisors and co-workers as requested.
• Accuracy and General Office Duties: Check figures, postings, and documents for accuracy and proper entry codes, performing general office duties such as filing and answering telephones.
• Notary Services and Administrative Support: Provide notary services as needed and assist with routine correspondence and administrative tasks.
• Other Duties: Perform other duties as assigned to support the smooth functioning of Accounts Receivable operations.

Required:

• Time Management: Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines effectively.
• Customer Service: Excellent customer service skills with the ability to anticipate customer needs.
• Versatility and Team Orientation: Willingness to be versatile, self-motivated, and team-oriented.
• Cash Handling: Comfortable with cash handling procedures.
• Continuous Learning: Devotion to growing knowledge base and learning new skills.
• Organization and Attention to Detail: Excellent organization skills with meticulous attention to detail.
• Communication Skills: Strong written and verbal communication skills.
• Judgment and Decision Making: Exercise good judgment and decision-making abilities.
• Physical Requirements: Able to sit or stand at a workstation for extended periods.
• Feedback and Learning: Open to constructive feedback and learning opportunities.
• Technical Competencies: Proficiency in Microsoft Office suite programs.

Strongly Preferred:

• Accounts Receivable Experience: Prior experience in Accounts Receivable processes is strongly preferred.
• Excel Proficiency: Knowledge of Excel for data analysis and reporting purposes is preferred.