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Form of workAbout Hawkins
Hawkins, Inc. is a formulator, manufacturer, blender, distributer, and sales agent for thousands of industrial chemicals and reagent grade laboratory chemicals sold to municipalities and businesses throughout the Central United States. Thousands across a variety of industries have depended on Hawkins for the chemical products they need since 1938.
Learn more about us at https://www.hawkinsinc.com/careers/
ABOUT THE JOB
The IT Infrastructure and Security Intern will work under the direction of the Infrastructure and Security Manager. This intern will assist the team with projects over the summer that will be challenging and educational as well as valuable projects for Hawkins. They will get to shadow both our network and Security engineers to give them a broad view of the industry. We are looking for a paid Summer 2024 intern for a 10-12 week session.
Responsibilities:
Company Responsibilities
Safety
- Takes personal accountability and leadership to support and continuously foster a workplace that promotes safety first for our co-workers, customers, communities and the environment. This includes following regulation and compliance standards set by government agencies.
Customer Focus
- Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs and giving high priority to customer satisfaction and customer service.
Professionalism
- Treats others with dignity and respect. Chooses to commit to honesty, transparency, and working ethically.
Accountability
- Follows through on commitments made to others. Takes ownership for their own actions and can explain them. Accepts responsibility that results in the anticipation and/or prevention of problem areas from actions and promotes a solution mindset inside and outside the department.
Collaboration
- Demonstrates behavior that recognizes the value of teamwork both within and outside of their department. Works as a productive member of a cohesive group toward a common goal and contributes to team development. Demonstrates positive, constructive, and professional communication with others – separates the issue from the person.
Job Responsibilities:
- Perform move/add/change requests in Active Directory, Exchange Online and Teams
- Troubleshoot equipment failures
- Assist in new user equipment setups
- Image and test new machines
- Help troubleshoot and perform Windows version upgrades
- Triage tickets from end users by gathering information before escalating the issue if necessary
- Assist in other special projects as needed
ABOUT YOU
- Work or educational experience that demonstrates technology aptitude
- Some college or high school level networking or security coursework
- Basic PC troubleshooting skills
- Knowledge of common PC hardware and software including Microsoft Office 365
- Excellent analytical and problem-solving skills required
- Ability to manage multiple tasks
- Effective communication skills
PHYSICAL REQUIREMENTS
Ability to lift 40lbs.
Req: 2024-237
All applications must be received online. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristics protected by law. Hawkins is a Drug Free workplace.
