Address
Form of work202300227ST
Title:Student Assistant - Online Support Desk
Employee Class:Student Employee
College Work Study Position:No
Department:SHSU Online
Division:Division of Academic Affairs
Hours per week:28
Hiring Rate:$15/hour
Nature & Purpose of Position:The Student Assistant position with the 24/7 Online Support Desk is a technical troubleshooting and customer service focused position. Student assistants provide basic technical support to faculty and students within Blackboard. Prior knowledge is not necessary, we will train you on how to use Blackboard and all related tools and systems. A qualified applicant would be someone that enjoys working with technology, has a passion for problem solving, and who brings a positive, team-focused energy to enhance the team’s collaborative atmosphere.
Searching for 4 new team members across each of our 4 shifts.
Shifts are as follows:
Weekday Morning
Weekday Evening
Weekend
Overnight
Position works remotely. Must provide your own quiet workspace, computer, microphone, headset, internet connection and other related accessories/peripherals.
Open Date:12/08/2023
Contact Name & Title:SHSU Online Staff
Contact Phone:(936) 294-2780
Contact Email:supportdeskstaff@shsu.edu
EEO Statement:Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.
Annual Security and Fire Safety Report
