Strategy and Operations Business Partner - Product Sales

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe has a growing focus on our product specialized sellers required to drive growth. Our team provides strategic & operational partnership to those specialized sellers, cross-functional product partners, and leadership. Partnership is provided across three pillars:

• Strategy and planning

• Operations

• Analytics and insights

Within the GTM Strategy & Operations organization, our team, Product Sales Strategy & Operations is focused on driving business changes across business operations, insights, process, and tooling.  We facilitate incremental Stripe productivity improvements to help our specialized sellers deliver key revenue results for their remit and drive Stripe Revenue.  We are a global team with resources in the Americas, Europe and Asia Pacific.

What you’ll do

Our team is still very nascent, with the majority of our near term focus on building business foundations, which necessarily entails a focus on operational projects (process design, business cadences, systems work). This Business Partner is the right-hand person to their Product Sales leaders on everything related to planning and running their business, including: org design and planning, partner/sales coverage models, setting SOKRs, measuring and providing insights on performance, forecasting, and process improvement.

Responsibilities

• Drive 1yr/4yr planning and related cross-functional planning processes.

• Set annual and quarterly SOKRs and track performance.

• Build reports and dashboards for key reporting needs.

• Prepare for QBRs and other leadership meetings.

• Manage cross-functional sales processes with other teams. 

• Operationalize product GTM processes where it impacts the Product Sales teams.

• Working cross-functionally to investigate and do analysis on system challenges.

• System and operational workflow management analysis and investigation. 

• Improve business processes through data driven decisions.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of operations experience in a software solutions or technology company.

• 4+ years working with a GTM or Sales organization.

• Data Analytics (Google Sheets/Excel data manipulation, SQL).

• Business and operational SLA reporting.

• Communicate clearly, proactively, and concisely. 

• Self-starter and comfortable dealing with ambiguity.

Preferred qualifications

• Tableau or SFDC report development experience.

• Experience as a User and Report developer in Salesforce.com.