Customer Service Retail Specialist

Hello This is a Luxury Pet Boutique located in Lake Las Vegas. We will offer food and beverages, we have a patio outside our store to enjoy our homemade treats. We are looking for a team member who has at least 2 years Customer Service experience, and pet/pet store familiarity.

You will be ringing customers up, basically having all knowledge of inventory, make sure all our customers needs are met, and precisely knowing how to handle money, we may need servers so if you’re experienced in this aspect that would be wonderfu!

We will offer more pay for someone who is bilingual.

``Job Summary```
We are seeking a friendly and customer-oriented individual to join our team as a Customer Service specialist. In this role, you will be responsible for providing exceptional service to our customers, handling cash transactions, and assisting with various retail tasks. If you have excellent communication skills and enjoy working in a fast-paced environment, we would love to hear from you!

```Responsibilities```
- Greet customers and provide them with prompt and courteous service
- Process cash transactions accurately and efficiently
- Assist customers in locating products and answering their inquiries
- Maintain a clean and organized checkout area
- Promote sales by offering product recommendations and upselling
- Conduct product demonstrations to showcase features and benefits
- Handle customer complaints or concerns in a professional manner
- Collaborate with team members to ensure smooth store operations

```Qualifications```
- Basic math skills for cash handling and transactions
- Previous experience in retail sales is preferred
- Ability to effectively sell products and meet sales targets
- Knowledge of pet sales
- Strong organizational skills to maintain an orderly checkout area
- Bilingual in Spanish is an advantage for serving multilingual customers
- Excellent phone etiquette for handling customer inquiries over the phone

We offer competitive pay, flexible scheduling, and opportunities for career growth within our company. If you are passionate about providing exceptional Customer Service and thrive in a retail environment, we encourage you to apply for this position.

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 2 years (Required)

Ability to Relocate:

• Henderson, NV 89011: Relocate before starting work (Required)

Work Location: In person