Address
SalarySr. Specialist, Learning Systems
Dallas TX
What does it mean to be a BrinkerHead? We play like a team, take pride in our culture and seek every opportunity to make people feel special. Life is short. Work happy. At Brinker, we connect, serve and give to create the best life for our Team Members, Guests and community. Through our cultural beliefs, Brinker empowers its Team Members to positively
impact our 4 Key Results: Engaging Team Members, Bringing Back Guests, Growing Sales and Increasing Profits.
Brinker International is an equal opportunity employer; we foster an inclusion environment that promotes respect, diversity of thought and success for all.
Job Summary
The PW Learning Technologies Specialist role resides on the People Technologies Team (part of the Brinker PeopleWorks function) and reports to the Manager of Learning Systems. The person selected for this role will be the primary resource for providing basic to advanced-level support to LINC (our current online learning and digital content platform) users within
restaurants, field/remote locations and at the Brinker RSC. The PW Learning Technologies Specialist will own the day-to-day management and routine maintenance of all course content and digital/media assets within the Learning Management
System (LMS), currently LINC. This includes course archiving, uploading new course content, creating automated processes to ensure content is assigned to the intended jobs, locations, etc. Additionally, this Team Member will prepare basic reports (Excel format) and manage requests for learning data/transcripts.
Your Key Job Functions
What You Bring to the Team
Why Brinker
We offer a competitive benefits package including medical/dental/vision, life insurance, paid vacation/holidays, and 401(k) with company match and generous dining discounts. Every team member working at the Restaurant Support Center (aka Brinker headquarters) is eligible fora nnual bonus potential. Our campus includes an onsite gym plus opportunities to increase your wellbeing with onsiteYoga and boot camp programs. Work/Life/Fun balance in a casual and collaborative work environment! Team members enjoy company-wide events and celebrations. Regular volunteer opportunities with our community give back programs.
Check our Careers page for more exciting opportunities! Brinker Careers
Join our talent communities! Brinker LinkedIn
#LifeisShortWorkHappy
#brinkerjobs
#brinkerhead
Dallas TX
What does it mean to be a BrinkerHead? We play like a team, take pride in our culture and seek every opportunity to make people feel special. Life is short. Work happy. At Brinker, we connect, serve and give to create the best life for our Team Members, Guests and community. Through our cultural beliefs, Brinker empowers its Team Members to positively
impact our 4 Key Results: Engaging Team Members, Bringing Back Guests, Growing Sales and Increasing Profits.
Brinker International is an equal opportunity employer; we foster an inclusion environment that promotes respect, diversity of thought and success for all.
Job Summary
The PW Learning Technologies Specialist role resides on the People Technologies Team (part of the Brinker PeopleWorks function) and reports to the Manager of Learning Systems. The person selected for this role will be the primary resource for providing basic to advanced-level support to LINC (our current online learning and digital content platform) users within
restaurants, field/remote locations and at the Brinker RSC. The PW Learning Technologies Specialist will own the day-to-day management and routine maintenance of all course content and digital/media assets within the Learning Management
System (LMS), currently LINC. This includes course archiving, uploading new course content, creating automated processes to ensure content is assigned to the intended jobs, locations, etc. Additionally, this Team Member will prepare basic reports (Excel format) and manage requests for learning data/transcripts.
Your Key Job Functions
- Identify learning management system (LMS) issues and track progress through all stages of the resolution lifecycle, including interaction with LMS service provider.
- Develop an on-going awareness of key issues and trends that diminish the end-user experience.
- Compiles and distributes basic reports related to course progress, compliance, etc.
- Respond to all incoming support requests sent to the LINC Support mailbox, and ensures initial response occurs within established timeframes.
- May develop job and/or maintain job aids and end-user documentation related to LMS procedures and features.
- Host calls or webinars as necessary to educate various audiences on LMS usage and functionality.
- Perform general maintenance of user accounts and course transcript records (create new profiles, adjust permissions, change locations, etc.)
What You Bring to the Team
- Minimum 2 years' experience in a similar role.
- Prior Learning Management System support, implementation or administration experience,preferred.
- Proficiency with Microsoft Office applications, specifically Excel.
- Ability to work in a collaborative environment, multi-task and work within aggressive timeframes with minimal supervision.
- Ability to communicate technical information effectively in writing and verbally, required.
Why Brinker
We offer a competitive benefits package including medical/dental/vision, life insurance, paid vacation/holidays, and 401(k) with company match and generous dining discounts. Every team member working at the Restaurant Support Center (aka Brinker headquarters) is eligible fora nnual bonus potential. Our campus includes an onsite gym plus opportunities to increase your wellbeing with onsiteYoga and boot camp programs. Work/Life/Fun balance in a casual and collaborative work environment! Team members enjoy company-wide events and celebrations. Regular volunteer opportunities with our community give back programs.
Check our Careers page for more exciting opportunities! Brinker Careers
Join our talent communities! Brinker LinkedIn
#LifeisShortWorkHappy
#brinkerjobs
#brinkerhead
