Sr. Salesforce Bsa/Admin

Visa : all ( no H1B, CPT , OPT)
Rate : DOE
3 DAYS ONSITE
Our client is looking to hire Sr. Salesforce BSA/Admin for supporting new implementations of salesforce within the company. Candidate should be an expert in Sales Cloud and Marketing Cloud with experience in structure development, know source code management, can do data backup with deployments through pipelines (CI/CD), heavy integrations and API's, sharing data service box. (all in Agile)
Sr. Salesforce BSA
Long term contract role
Hybrid in Chicago, IL
Need someone to run all Admin tasks for the entire Bank.
Able to tell executives how things are and what to expect.
Be a SME in a sense.
This person will step in and fill some gaps when their Salesforce Vendor moves on, likely in mid-2025.
The Client plans to have Salesforce Customer service system start up in Q4 2024 and into 2025
Candidate must have very strong Sales Cloud, Marketing Cloud and Service Cloud.
Big bonus if they have Salesforce Experience Cloud, that may be in the Bank in the future.
Person will work with product owners, directors, executive sponsors.
Don't need someone used to or wanting to customization type work.
They want someone who knows best in practice, out of the box configurations and understands what pipelines are
Can handle and knows structural development processes.
An expert in Sales Cloud and Marketing Cloud not just as an Admin but have structure development, know source code management, can do data backup with deployments through pipelines (CI/CD), heavy integrations and API's, sharing data service box.
All in Agile
Sr. Salesforce BSA/Admin, minimum 10 years of experience as BSA, with 10 years of experience in Salesforce as an administrator.
Potential for long term contract, supporting new implementation of Salesforce for the Bank.
Required to work central time with up to 5% travel expected in case of remote location.
Requirements:
The position will require the following Salesforce certifications:

• Certified Advanced Administrator
• Certified Marketing Cloud Administrator
• Certified Business Analyst
• Experience translating business requirements into best-in-class configurations on Sales cloud, Marketing cloud, Service cloud and Experience cloud.
• 5+ years' experience working in the Financial services industry.
• Experience working in an Agile/scrum environment decomposing work products and writing user stories.
• Experience in Software development processes like data recovery, version control, code branching, code reviews, etc.
• Preferred requirements:
• Experience with Microsoft Azure DevOps for Application Life Cycle management including CI/CD.

The BSA/Admin will

• Collaborate with business stakeholders and product owner to gather and refine requirements.
• Work on creating Epics and features and authoring user stories within Azure DevOps.
• Run metrics on the Azure DevOps board.
• Create and manage documents such as business workflows, data maps, training manuals, etc.
• Experience with the deployment of custom objects in Sales cloud using Azure CI/CD pipelines.
• The BSA will work with business to create, execute, support and measure email marketing.
• Build customer journeys with Salesforce Journey builder.
• Ensure SFMC offers a user-centric data experience that allows marketing team to effectively convert customers through campaign strategies.
• Track historical marketing campaigns to provide benchmarks, evaluate results and provide recommendations for future marketing campaigns.
• Should have excellent knowledge of the Salesforce Marketing Cloud tools like email studio, Journey Builder, Audience Builder, Campaign builder, Automation Studio, Analytics Builder and good to have some knowledge for Mobile Studio and Social Studio.
• Have knowledge of programming languages in Salesforce Marketing Cloud, specify to AMPscript and SQL (and Query Studio experience).
• Have knowledge developing and maintaining custom objects, fields, formulas, validation rules, flows and approval process etc.
• Create and manage user roles, profiles, permission sets and security settings.
• Design and create reports, dashboards and flows to automate business processes.
• Configure, customize, and maintain the Sales and Marketing clouds.
• Help establish Business standards and processes in alignment with Salesforce best practices.