Sr Network Engineer

Since 1999, Pyramid Healthcare has been dedicated to offering the highest quality of care to those we serve. A focus on client-centered care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment. Under a passionate leadership team, Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being!

Summary: The Senior Network Engineer will be a highly skilled and experienced professional responsible for the design, implementation, and maintenance of Pyramid’s and networks and associated cloud connectivity.

Essential Duties and Responsibilities:

• Design, implement and maintain the organization's networks, including switches, routers, firewalls, storage systems, and infrastructure.
• Monitor and optimize the performance of computer networks at corporate and field site locations in a multilocation environment
• Design, implement, and maintain secure and scalable network architectures, with a specific focus on Cisco networking and Azure technologies.
• Collaborate with cross-functional teams to ensure network solutions align with organizational security policies and standards
• Configure, optimize, and troubleshoot AnyConnect VPN solutions to provide secure remote access for employees and partners.
• Stay current with emerging VPN technologies and implement best practices to maintain a secure and reliable VPN infrastructure.
• Implement and enhance Zero Trust Network principles to ensure the least privileged access and robust authentication mechanisms
• Identify and resolve technical issues in a timely and efficient manner, including troubleshooting hardware and software problems.
• Configure and maintain Cisco/Meraki networking equipment, ensuring high performance and adherence to security standards.
• Design and implement Azure networking solutions, integrating security best practices into cloud architectures..
• Stay up-to-date with the latest technology trends and advancements in the field and make recommendations for upgrades and improvements.
• Implement and manage network monitoring tools to detect and respond to security incidents promptly.
• Collaborate with the incident response team to analyze and mitigate security incidents effectively
• Collaborate with other IT professionals and stakeholders to identify business requirements and develop technical solutions that meet those requirements.
• Develop and maintain comprehensive documentation of network configurations, security protocols, and troubleshooting procedures.
• Provide training and knowledge transfer to team members, fostering a culture of continuous learning
• Participate in the planning and implementation of large-scale IT projects.

Supervisory Responsibilities

• None

Required Qualifications

• Education, Licensure, & Experience
• Bachelor of Science/Arts degree in Information Technology, Computer Science, Management Information Systems, or a related field or comparable work experience.
• Proven experience as a Security and Network Engineer, with expertise in Cisco networking and AnyConnect VPN. Azure networking experience is highly desired.
• Certifications such as CCNA, CCNP, Azure certifications, and relevant security certifications are preferred.
• Familiarity with Zero Trust Network principles and VPN technologies
• Minimum 5-7 years of experience with advanced Network Engineering

Job Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong technical skills, including expertise in operating systems, virtualization, storage, and networking technologies, are essential for success in this role.
• Multilocation site experience is relevant and a key requirement
• Excellent problem-solving, and leadership skills are required to effectively collaborate with other stakeholders
• Excellent oral and written communication skills
• Demonstrated ability with 3rd party cloud security and identity solutions including Okta.
• Experience with Microsoft Cloud Platform Networking & Security - users, groups and roles
• Virtualization computing environments including HyperV and VMWare
• Interest in learning and taking on increasingly complex tasks
• Knowledge of application deployment process is a plus including PowerShell and modern deployment tools
• Strong knowledge of Microsoft Office 365 environment
• Cisco Meraki Knowledge is a plus
• CCaaS and UCaaS knowledge is a plus

Physical Demands While performing the duties of this job, the employee is frequently required to talk or hear. The employee is regularly required to sit, stand, use hands to finger, handle, or feel, and reach with hands and arms. The employee is required at moderate levels to walk, stoop, twist, kneel, or crouch. The employee must lift and/ or move up to 20 pounds.

Specific vision levels required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

• Remote

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent and ethical when dealing with clients, staff and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling and relentless desire to improve lives and support Pyramid Healthcare’s mission. Positive attitude and team after self-mindset required.