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Form of workAbout the company
Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community.
Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants.
Placing a premium on adaptability, safety and family well-being, our work model, Presence with a Purpose, offers a hybrid work environment between remote work and office time. A one-size-fits-all approach does not apply to everyone, and teams are empowered to make decisions best for them.
What you will be doing
The marketing team at Albertsons companies has a vision to build lasting customer relationships through personalized experiences that make their grocery shopping effortless and rewarding. We are looking for a highly skilled Senior Analyst, to support development of insights and analytics for our Personalized Deals program and help us realize our vision. We have several programs that help us achieve that goal today: Personalized deals, gas rewards and grocery rewards. Data is at the center of all decisions made to improve these loyalty programs and that is where you come in. The analytics team specializes in deep-diving customer level behavior, aggregating results for summarized reporting, and sharing insights with stakeholders including senior leadership, internal teams, CPGs and external partners.
We are passionate about serving our customers' needs across their lifecycle and journeys using relevancy, personalization, targeted promotions, and best-in-class customer lifecycle and relationship management practices.
We are seeking an 'Senior Analyst, who is passionate about data driven decision making and who will be responsible for analyzing and measuring various Personalized Deals strategies and will leverage customer data to derive insights that inform our marketing and loyalty strategies.
The position will be based in Pleasanton, CA
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Main responsibilities
- Support Albertson's divisions with periodic reporting showing the effectiveness of the Personalized Deals and other loyalty programs
- Analyze the Loyalty program documenting the key take away and actionable recommendations
- Investigate and respond to ad hoc data requests from the divisional and business development teams
- Create new Power BI Dashboards displaying ABS company/loyalty program KPI's in a clear and impactful manner
- Develop and maintain presentation material based on your work for leadership and other stakeholders
- Interface with a wide variety of internal and external stakeholders to set expectations and address business needs
- Work with business partners to gather and understand functional requirements, develop complex queries and provide reports.
- Coordinate the resolution of data integrity gaps by working with the business owners and IT.
- Ensure controls are in place over applications to ensure the data integrity by performing data integrity gap analysis.
What we are searching for
We believe the successful candidate has these qualifications and experience:
- 5+ years' work experience in a related field; loyalty, marketing, customer analytics
- Proficiency in SQL required.
- Experience with Data Visualization tools (Power BI or a similar tool) Required.
- Bachelor's degree in Marketing, Economics, Business, Math, or Statistics; MBA plus.
- Excellent project management, analytical and problem-solving skills.
- Strong interpersonal and team interaction skills. Highly collaborative.
- Good presentation skills, with the ability to communicate with Management.
- Ability to handle multiple assignments and manage competing priorities with tight deadlines.
- Strong detail orientation. High degree of initiative and results orientation.
- Proficient in MS Office Suite, modeling, data manipulation tools, and relational databases.
- Experience with Python and/or R, a big plus.
- Experience with CPG, Marketing, Rewards Programs or Retail Category Management a plus.
What is it like at Albertsons?
Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are.
