Sr. Manager, It Transformation

ROLE PROFILE OVERVIEW

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WHO WE ARE

We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.

Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.

WHAT WE’LL NEED

The Sr. ManagerIT Transformation is responsible for overseeing the design, development, implementation, and maintenance of enterprise resource planning applications and solutions. This ERP Technology Lead ensures that the ERP applications & solutions meet our business needs and objectives, align with the enterprise technology strategy, roadmap and architecture, and comply with industry standards and best practices. As a member of the technology team, the candidate will work closely with colleagues in a collaborative and team-oriented environment. This is a transformative and highly visible leadership role at Wingstop.

The ideal candidate will have extensive experience in ERP implementations and be comfortable leading projects from ideation to implementation, from small enhancements to full-scale business process implementations.

The main duties and responsibilities of the ERP Technology Lead include:

• Planning and executing the ERP project, including co-defining the scope, timeline, deliverables, and milestones.
• Collaborating with the business stakeholders, suppliers, and external partners to gather and analyze the business requirements, processes, and workflows.
• Staying updated with latest trends, technologies, and best practices in the ERP domain.
• Lead in developing architectural design and functional specifications.
• Support and maintain existing customizations, applications, and integrations by collecting, analyzing, and correcting issues.
• Assist in agile software development management activities during iterative sprints.
• Support, conduct and coordinate unit and functional tests for minor and major deployments, releases.
• Be results oriented and adhere to project deadlines and objectives.

WHAT YOU’LL NEED

The minimum qualifications and skills required include:

• Bachelor's degree in computer science, information systems, or related field.
• At least five years of experience in ERP systems design, development, implementation, and maintenance, preferably in a leadership role.
• Proficient in ERP software, such as Workday, Oracle, Microsoft Dynamics, NetSuite or SAP, and ERP programming languages, such as SQL or Java.
• Strong knowledge of ERP concepts, principles, and practices, such as business process modeling, data integration, system configuration, and testing methodologies.
• Minimum of five years of ERP or Cloud data conversion processes, inbound and outbound integrations.
• Experience with data definition including conceptual, logical and physical models.
• Experience creating and maintaining accurate and unambiguous technical design documents with appropriate levels of detail in a standardized format; Deep understanding of REST and SOAP APIs and building ETL-based integrations through these APIs in distributed and cloud based systems.
• Experience using multiple SDLCs including Agile methodologies utilizing Scrum, SAFe, Kanban
• Excellent understanding of end-to-end business processes in a QSR, retail or hospitality environment a plus.

WHO YOU ARE

HUMBLE: Embracing humbleness fosters a collaborative and inclusive environment, where individuals prioritize the success of the team over personal recognition, ultimately contributing to a more cohesive and effective workplace.

HUNGRY: There’s a fire in you to keep pursuing excellence. You actively seek out challenges, set ambitious goals, and consistently demonstrate a proactive approach to tasks. You have a desire to support Wingstop in our goal to become a Top 10 Global Restaurant Brand.

SMART: Not solely based on intellectual prowess, but rather on emotional intelligence and interpersonal skills. A keen understanding of others, communicating effectively and collaborating seamlessly.

SERVICE-MINDED: A selfless and dedicated focus on helping others succeed. Consistently prioritizes the needs of colleagues and the organization, willingly offering support and contributing to the overall well-being of the team.

ENTREPRENEURIAL: Takes initiative, a willingness to take calculated risks, and constantly searching for opportunities to improve processes or contribute to new ideas.

BENEFITS

FLAVOR PERKS:

FUN IS THE BEST FLAVOR:

Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.