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SalaryAdecco has a job opening for a Sr. Customer Service Representative position in Southern CA. The job requires working Monday-Friday 8:30 am-5 pm with a pay rate of $20.00 an hour.
Work Location: Flexible; Not In Office.
Location Requirements: Must reside in Southern CA. Must be in the Southern California areas of Orange, Riverside, and San Bernardino Counties.
Job Description:
As a Sr. Customer Service Representative for the Call Center, you will be responsible for various tasks linked with customer and client services.
Responsibilities:
Answer 50-70 Inbound Calls daily
Resolve Member/Provider Inquiries
Provide Claims disposition
Provide Authorization status
Master internal department workflow processes
Ability to demonstrate Empathy/Compassion
Requirements:
Healthcare experience working within a call center environment
Claims knowledge
Eligibility
Risk-payment methodologies (FFS vs CAP)
Ability to attain quality call outcomes - provide 5-star service
Bilingual Spanish, Vietnamese, Farsi, Korean, Chinese preferred (any or all)
Dependable/Reliable/Punctual
For instant consideration for this role, click on Apply Now!
Pay Details: $20.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
