Energy Advisor Customer Service Representative

Job Title: Customer Service Representative
Location: Irwindale, CA 91706 (onsite role) 
Duration: 12 Months
Pay Range: $22.90/hr on W2
Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staffing Solutions services to Fortune companies, SMBs, ISVs, and fast-growing startup
 
Job Summary
Must haves: 

• Live local to Irwindale 
• Soft Skills
• Empathy 
• Adherence to policy’s
• Ability to multitask
• Ability to de-escalate calls
• Ability to manage calls with calm tone as some customers may be upset
• Problem solving skills
• Critical thinking 
• Listening skills, take the time to understand

  
Like to haves: 

• Min 2 years Customer Service exp 
• Prior call center exp 
• Backgrounds in hospitality, retail, fast-food – in person Customer Service 
• Bilingual- Spanish, Vietnamese, Korean, Mandarin, Cantonese, Khmer, Cambodian speakers 

Americans with Disabilities Act (ADA)
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact Intelliswift Human Resources Department
 
Other Employment Statements
Intelliswift participates in the E-Verify program.