Sr Billing System Support Coordinator - 4419 In Knoxville, Tn At Teamhealth

Named among “The World’s Most Admired Companies" by Fortune Magazine
Named among "America's 100 Most Trustworthy Companies" by Forbes magazine.
Named among “Great Places to Work" by Becker’s Hospital Review

• Career Growth Opportunities
• Convenience market on site
• Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment.
• 401K program (Discretionary matching funds available)
• Dental plans & Vision plans
• GENEROUS Personal time off
• Eight Paid Holidays per year
• Business casual dress code

JOB DESCRIPTION OVERVIEW:

The primary objective of this position is to manage IDX dictionary file set up, ensure claim issues and TES edits are reported, tested, and signed off in a timely manner, produce reports, and ensure appropriate processes are followed and accuracy is maintained. Assist in monitoring employee’s quality, speed, and efficiency. Assist departmentally with other roles and responsibility when needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage workflow with the Billing System Support Coordinator, EDI/ERA, PE, and Website Coordinator email inboxes to ensure requests are submitted and completed in a timely manner with accuracy
• Maintain and complete any assigned emails in box
• Create and maintain accuracy of existing departmental policies
• Send applicable templates including supporting documentation for IDX Dictionary additions and modifications
• Research, report, and test problems or changes with carrier claim logic
• Research, report, or update TES and Claim Edits as needed
• Analyze and complete OnBase reports for claim issues, TES Edits and participate in biweekly meetings
• Perform Month End close process
• Maintain and create Billing Areas and Groups in the IDX Dictionary
• Work with the Patient Services Manager, Provider Enrollment, and the division(s) to obtain the necessary information to create or modify a group or billing area for a new start-up
• Train and assist other areas within the department when needed
• Generate queries or Informatics reports as requested as well as the required monthly affiliate and Billing Center reports listed on the monthly, biweekly, and weekly schedule
• Run automated scripts and macros
• Research any issues or concerns to help problem solve and communicate effectively with the Billing System Support Supervisor
• Complete any additional duties or request assigned by the Supervisor or other Management team
• Communicates with other Billing Centers as needed and essential departments