Address
Form of workAdventist Health is ranked #10 in Becker's list of the largest nonprofit hospital systems in the U.S. We are the largest company headquartered and sixth largest employer in Roseville, California. Our corporate headquarters have been located at a desirable location on Douglas Boulevard since 1984. To accommodate our growing services, we are creating a new campus that will not only bring our workforce of nearly 900 people together in one location, but also facilitate a deeper connection with our Roseville neighbors and community.
Job Summary:
Leads the implementation and support of hospital information systems. Leads the planning, design, implementation and maintenance of the existing systems and has a working knowledge of the applications for support and troubleshooting. Liaises between technical support, customers and project teams in the design, implementation and training of our healthcare information systems and any new enhanced systems. Develops, recommends and oversees implementation of policies and procedures for areas of responsibility.
Job Requirements:
Education and Work Experience:
- Associate's/Technical Degree or equivalent combination of education/related experience: Required
- Bachelor's Degree: Preferred
- Five years' application/technical experience: Preferred
Essential Functions:
- Analyzes and documents needs of hospital and healthcare network departments and assists in the development of best practice standards. Maintains and modifies complex software utilizing established standards and departmental protocols for systems, design, coding, documentation, and distribution to meet user requests and specifications. Manages the planning and installation of automated systems. Works with end users to develop specifications for the purchase, development and installation of software systems. Monitors progress of the plan and proposes corrective action where indicated. Utilizes appropriate planned change management models, principles and techniques in system planning, development, implementation and evaluation.
- Leads project meetings and works cooperatively with team members to assign duties with the overall program and related projects. Facilitates application workflow design and application integration sessions. Develops and monitors measurements of process improvements, including those enabled by standardized workflows.
- Provides ongoing support for existing computer applications. Provides support for problem resolution; refers the problem to senior-level personnel if necessary. Implements solutions, communicates them to end users and tracks resolution. Analyzes incidents, identifying trends and major issues. Conducts routine status meetings with end users and leadership. Provides leadership support to analysts and team and to end users regarding system applications. Maintains service level agreements with various end-user departments and enterprise business units.
- Supports the preparation and delivery of training materials and formal/informal training. Identifies educational opportunities related to standard applications and operational use of them. Develops strategies to educate analysts and support staff with focus to achieve improved operational understanding and efficiency. Leads various user group meetings as assigned. Mentors support groups to assist with their understanding of applications and processes.
- Evaluates user requests for special enhancements to systems. Collaborates with technical teams to define hardware/network requirements and to research and problem-solve technical issues. Installs and tests software per release checklist guidelines.
- Performs other job-related duties as assigned.
The estimated base pay for this position is $34.67 to $51.97. Additional individual compensation may be available for this role through years of experience, differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.
