Sr. Analyst, Warehouse Operations

The Sr. Analyst is a key member of the Warehouse Operations and Continuous Improvement team responsible for the design, implementation and execution of operations performance reporting as well as the delivery of automation of manual data-driven processes which may span multiple functional teams.

While the position requires a self-starter who will work independently with limited guidance in completing their work, this person will work closely with leadership and the Operations team in the design, delivery, and training of performance metrics, reporting and data entry processes.

Primary Accountabilities:

Analytical (35%)

• Mine data for improvement opportunities and work with the Continuous Improvement team to find and implement solutions to address these gaps
• Perform forecasting and modeling to assist the Operations team in planning for the execution of the business, to aid in pricing and solution design
• Develop metrics based on data to aid the Operations team in measuring and driving optimal performance

Technical (30%)

• Design and build processes to automate operations performance reporting and handle scaling to many facilities and clients
• Automate manual repetitive processes for, but not limited to, Operations and Client Services associates to improve efficiency in reporting, administrative work, validating file loads, and related tasks
• Design better processes (e.g. inventory tracking) and reporting around them

Operational (20%)

• Own maintenance and execution of operations performance reporting
• Work to make enhancements to the data entry and synthesis processes as well as add new meaningful content and improve the presentation as appropriate for the various audiences

Project Management (10%)

• Train (directly or through a "train the trainer" approach depending on the situation) facilities on new initiatives

Administrative (5%)

• Quantitatively track progress and report the status of ongoing initiatives
• Comply with Inmar policies and procedures

Required Qualifications:

• Bachelor’s Degree in business, operations or a related field
• 4-6 years related work experience and/or any equivalent combination of experience and education that provides the proper background for this position
• SQL and VBA strongly preferred; Alteryx a plus
• Experience with Tableau or relevant BI tools
• Microsoft Office suite of software products (Excel, Access, Word), SQL Server Management studio, Google products (email, calendar, Drive)
• Ability to troubleshoot complex data problems
• Ability to train other associates on business processes
• Ability to multi-task and manage multiple projects and business problems simultaneously
• Ability to solve problems with minimal instruction and guidance

Individual Competencies:

• Integrity: Gains the trust of others by taking responsibility for own actions and telling the truth.
• Teamwork: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually-beneficial partnerships, leverage information and achieve results.
• Adaptable: Responds to change with a willingness to learn new ways to accomplish work objectives with a positive attitude.
• Innovative: Ability to develop, sponsor, or support the introduction of new and improved methods, products, procedures or technologies.
• Curious: A desire to inquire and learn, to seek new knowledge and wisdom, and to listen to the contributions of others with a genuine interest to better self, the team, and the organization.
• Analytical and Critical Thinking:  Ability to tackle a problem by using a logical, systematic, sequential approach.
• Problem Solving: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

While performing the duties of this job, the associate is: 

• Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
• Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
• Occasionally required to stand, kneel or stoop, and lift and/or move up to ## pounds.
• Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.

Safety:

• Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

As an Inmar Associate, you:

• Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
• Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
• Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information to achieve results.
• Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
• Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.

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