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SalaryWho are we looking for?
Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as our Specialty Sales Representative – Transportation to join our Global Sales Organization team. In this pivotal role the Specialty Sales Representative – Transportation will work closely with the segment team to increase business from Transportation accounts, with special emphasis on CLC Lodging, representing ~$300M in annual revenue. This position will be responsible for selling all Choice Hotel brands. Duties include consulting and negotiating with clients and franchisees to close contracts that generate revenue for Choice and its franchisees, troubleshooting and resolution of a variety of issues including rate loading/access and service issues. Responsibilities also include maintenance/documentation of detailed sales activity logs in the SalesForce CRM system.
Are you self-motivated and highly skilled with attention to detail and ability to work in a fast-paced environment? We invite you to apply today for our Sales Support Representative role today and #MakeItYourChoice.
Your Responsibilities
- Works with transportation segment leadership to increase penetration of current accounts with main emphasis on CLC Lodging.
- Greatly broadens and strengthens key segment account relationships and administers associated programs/initiatives – become clients’ most trusted “go-to” chain contact.
- Maintains a close eye on Choice participation and competitiveness with accounts.
- Maintains strong understanding of segment nuances to effectively serve customers and provide guidance to franchisees.
- Works with segment leadership to oversee special account and segment projects designed to increase room-nights and revenue for segment and key accounts. Examples include quarterly CLC Lodging Generic RFP, CLC Power Programs, ELA Participation.
- Maintains strong grasp of customers’ purchasing processes and key success criteria and develops offerings/solutions to meet these needs.
- Develops and implements programs, promotions, and/or training to increase awareness and knowledge about Choice
- Creates and delivers strong customer presentations to influence Choice adoption and retention
- Appropriately delegates and channels customer service issues to the relevant teams within Choice while ensuring issues are resolved in a satisfactory manner.
- Work closely with department peers, support staff & management to manage and improve processes for optimal service delivery to customer opportunities
Your Experience, Skills & Competencies
- BA/BS degree required
- Enthusiastic, outgoing, friendly personality required with a strong spirit to serve.
- Segment experience preferred
- Experience with SalesForce CRM, CVENT Transient, and MS Office Suite strongly preferred.
- 3-5 years successful outside B2B sales experience and/or industry related experience
- Must be able to uphold Choice’s Values & Performance Principles of collaboration, performance excellence, sense of urgency, innovation, inclusion & diversity, integrity & trust, customer focus, and respect
- Ability to travel up to 15% of the time
Your Work Location
As our Specialty Sales Representative – Transportation, you will be a remote-based associate, working from your home. You will be required to connect virtually with Choice team members and leadership on video via Zoom and/or Microsoft Teams, with possible periodic travel in-person to our beautiful, state-of-the-art worldwide offices in Rockville, MD or Scottsdale, AZ. Frequent nationwide travel will be required up to 25% of the time.
We provide flexibility and encourage ongoing communication with your leadership to establish expectations about your unique needs.
About Choice
Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories as of September 30, 2022, the Choice® family of hotel brands provides business and leisure travelers with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. The award-winning Choice Privileges® loyalty program offers members a faster way to rewards, with personalized benefits starting on day one. For more information, visit www.choicehotels.com.
At our worldwide corporate headquarters in North Bethesda, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, we keep Choice Hotels thriving by serving as a champion for our franchisees and providing cutting-edge technology.
*** PLEASE NOTE: This role is not eligible for sponsorship ***
#LI-REMOTE
Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.
