Sales Support Representative
In today’s business environment where it’s nearly impossible for small business to get traditional loans, Lendr is revolutionizing the way companies gain access to capital. We offer fast, friction-free financing to help small and medium business owners focus on what they do best: grow. We consider more than just a credit score, we examine the full story of a business, its real-time performance, and its potential.
You are a highly motivated self-starter. You are ambitious, driven and determined to succeed. You are resourceful and you find a way, not an excuse. You take pride in your work, do not shy from competition and aren’t afraid to be the best. You understand the value of teamwork and that nobody can achieve success alone.
Essential Functions and Responsibilities
You will provide support to sales representatives and respond to customer and prospect queries.
You are comfortable handling inbound calls
You are an experienced professional with knowledge customer service best practices.
You should also be able to interpret sales metrics and be goal-oriented.
You have strong teamwork and partnering skills for cross collaboration.
You contribute to creating and maintaining good customer service relationships and ensure smooth sales team operations.
You can provide troubleshooting assistance for customer orders, account statuses and relevant problems.
You are comfortable with account managers and helping them develop specific sales strategies.
You are detail oriented and can multitask
Requirements
Bachelor’s degree is required.
Software: Microsoft Office experience is required, Salesforce and Excel exp is a plus
Strong problem-solving skills and resourcefulness
Strong verbal and written communication skills
Job Type: Full-time
Pay: $40,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Compensation package:
- Bonus opportunities
- Commission pay
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
Travel requirement:
- No travel
Work Location: Hybrid remote in Chicago, IL 60654