Specialist, Client Solutions

Influential, is looking for a Specialist to join our Client Solutions team. The ideal candidate will execute campaigns, working closely with our Client and Campaign Management teams to ensure scope, timelines, and processes are met. We're looking for team members who are eager to learn and ready to dive headfirst into all things Influential. The ideal candidate can handle multiple competing tasks on a daily basis and are genuinely excited about our industry, as well as have a considerable amount of experience working with clients within the beauty industry.

In general, on a typical day you will:

• Manage the workflow and completion of tasks within our project management platform
• Supports Client campaign detail management and quality control for cosmetics & nail care
• Participating in client campaign kick-off calls to outline influencer selection and execution details
• Navigating campaign roadblocks and challenges by providing actionable solutions
• Preparing reports and analyzing ad performance relative to campaign objectives; providing optimization recommendations
• Staying on top of the workflow and completion of tasks in our project management platform
• Organizing timelines, creative concepts and paid media strategies for campaigns ranging anywhere from a one day to a one year flight
• Maintaining in-depth knowledge of ad products and relevant specs, guidelines, and business rules; manage asset delivery timelines
• Educating sales and clients on Influential's core offerings, current industry trends and technologies

Being a Specialist, Client Solutions requires:

• 2-5 years of experience working in a digital or advertising environment
• Deep understanding of the beauty industry and vertical trends
• Strong organizational skills with the ability to handle multiple clients and priorities with discretion
• Excellent written and verbal communication skills including the ability to interact professionally with external and internal clients
• Comfortable working in a startup environment, creating organization and processes where none may already exist
• Knowledgeable of all major social platforms (Instagram, Facebook, Pinterest, TikTok, Twitter, YouTube)
• Up-to-date on the latest trends and innovations in the social realm
• Bachelor's degree or equivalent experience
• A passion for all things social media

Bonus points if:

• Experience at a marketing-tech or media start-up
• You're passionate about social media and/or influencer marketing

Salary range:

$70,000 - $80,000