Specialist 5, Product Marketing

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Job Description

• Product/Portfolio/Technology messaging:
  • Develop product messaging collateral to effectively communicate the product portfolio, product roadmap, value proposition, performance benefits, technology differentiators, TCO benefits etc, & get alignment with key internal stakeholders.
  • Set up regular calls to train various channel, business, and account leads on the product messaging.
• Lead customer engagement:
  • Lead the customer roadmap & technology review meetings for key customers. Ensure alignment with internal business, sales & FAE teams.
  • Be the voice of the customer: Identify gaps between customer requirements & product capabilities. Interface with internal product management & engineering teams to close the gaps.
  • Own customer strategy:
    • Learn & become the expert on your customer behavior. Identify the impact of various trends (market, macro-economic, emerging technologies etc) on customer behavior, and develop qualitative & quantitative customer insights to predict future demand & product transitions. Develop and execute customer strategy based on these insights.
    • Transfer the insights to the business planning teams & other stakeholders on a recurring basis.
    • Track TAM, SAM & SOM to ensure the customer strategy is on track.
• Cross-functional engagement:
  • Engage with product management, engineering , applications, business planning, & customer support teams to track product lifecycle changes from qualification, ramp to mass production, through end of life. Ensure that your customers transition through each of these phases in a smooth manner by tracking progress, resolving issues, keeping the stakeholders informed, and escalating when necessary.
  • Engage with product management, engineering, applications, business planning, & customer support teams to develop customer collateral (product introduction, design reviews, end of life)throughout the product lifecycle and drive alignment with customers as well as internal teams.
• Competitive positioning:
  • Stay up to date on competitive insights (portfolio, performance, specifications, differentiators, features etc) & refine collateral to position our products effectively.
  • Refine and evolve customer strategy dynamically based on competitive scenarios.
• Ecosystem enablement:
  • Lead the engagement with key ecosystem CPU & HBA partners by aligning product roadmaps & feature development. Ensure interoperability with ecosystem partners to enable a frictionless customer experience.
  • Lead recurring ecosystem partner meetings to:
    • Ensure our products are interoperable & listed on partner websites
    • Resolve interoperability issues by working cross-functionally with end customers, partners, & internal teams
    • Ensure that there is resource alignment on new features development
  • Set up recurring roadmap alignment meetings to ensure our products align with our partner schedules. Gather relevant insights to drive internal cross-functional team alignment.
  • Drive periodic executive alignment

Qualifications

Engineering Bachelor Degree or equivalent.

5 -10 years experience customer facing experience in a technical role.

Background in Storage and/or Semiconductors.

Additional Information

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the Equal Employment Opportunity is the Law poster.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at staffingsupport@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

#LI-TD1

Compensation & Benefits Details

• An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
• The salary range is what we believe to be the range of possible compensation for this role at the time of this posting.  We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York.  This range may be modified in the future.
• You will be eligible to participate in Western Digital’s Short-Term Incentive (STI) Plan, which provides incentive awards based on Company and individual performance.  Depending on your role and your performance, you may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital’s Standard Terms and Conditions for Restricted Stock Unit Awards.
• We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Virgin Pulse Program; the Applause Program, employee stock purchase plan, and the Western Digital Savings 401(k) Plan.
• Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.