Company

Support And ServiceSee more

addressAddressSunnyvale, CA
CategorySales/marketing

Job description

In this role you will identify new improvement opportunities, define business and technical requirements, and partner with software engineering teams to develop, test, & complete plans. You will lead design & development efforts by conveying a vision to the team, outlining requirements in a product backlog, and prioritize it based on business value. This position requires you to perform traditional Product Owner responsibilities in a Scrum team, including writing user stories and acceptance criteria. You will dive deep into the data, becoming a subject matter expert in our key performance indicators. You will develop a solid understanding of the team’s existing technical implementations and operational processes, and use that knowledge combined with data-driven insights to build informed requirements for new customer-facing features, product enhancements, and improvements. You will establish strong working relationships with engineering teams, designers, and business partners across the company. It is crucial that you are able to efficiently communicate technical concepts to both software developers and non-developers / business partners. You’ll need to plan and implement data-gathering activities to ensure the product is meeting customer and business needs. Able to handle sophisticated, critical, & constantly evolving assignments. You will investigate, test, and deliver new technical solutions to help power self-solve opportunities for customers seeking resolution to an issue or seeking to learn more about their Apple products.

Request

  • Ability to establish a product vision and strategy for your product area, and build alignment across product teams, cross-functional partners, and leadership team
  • Ability to drive product features through their entire creative cycle: ideation, specification, development, release, analysis, and iteration
  • Experience performing qualitative and quantitative research to explore and validate feature ideas
  • Experience partnering with product designers to create intuitive and easy-to-use interfaces
  • Prior hands-on experience handling highly integrated product architectures, ideally for CMS ecosystems
  • Ability to investigate with engineers to make technical tradeoff decisions and summarize it all for non-technical partners
  • Ability to use data and metrics to back up assumptions, make recommendations, prioritize features and drive actions
  • Experience leading Agile/Scrum software projects
  • Ability to handle directional change and concurrently lead multiple priorities on the roadmap
  • Experience diagnosing and debugging sophisticated systems
  • Experience working with global teams
  • Ability to build consensus across a core team and partners to align on features and product roadmap
  • Experience with cross-functional software development projects
Refer code: 9285993. Support And Service - The previous day - 2024-05-19 19:42

Support And Service

Sunnyvale, CA
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