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Form of workAbout Castaway:
Castaway is an iconic dining destination, nestled in the hills of Burbank. Named one of Travel + Leisure’s “Best Date Spots in America”, Castaway has curated a whole new dining experience where everyone, including our employees, feels like a star. Our seasonally-inspired menu features interesting cuts of meats from top-notch butchers, a raw bar, vegetable-centric sides, and build-it-yourself charcuterie boards. Castaway has received various notable accolades, including being named one of the top “Most Romantic Restaurants in LA” by Thrillist, LA Weekly, Zagot, Yelp, Open Table, and NBC.
Our mission at Castaway is to always innovate and consistently deliver a 5 star experience for our teams, guests, and community. Castaway is a trendy, upscale establishment that prides itself on growth from within, collaboration, teamwork, and creating a positive work environment. We look forward to adding our next valued team member!
Position Summary:
The Special Event Sales Coordinator is expected to provide excellent customer service and the ability to work in a high-pressure, fast paced environment. A successful Special Event Sales/Staff is able to adjust quickly to changing priorities and is able to multi-task; make reasonable recommendations to customers that are consistent with standards of the catering department; strong attention to detail; must be able to maintain well documented, organized, accurate, and up-to-date files in order to serve client and employer in the most expedient and knowledgeable manner. Positive and productive interaction with clients and staff is paramount in this position.
Pay: $20 - $23 / hour
Benefits:
Top-notch Benefits:
- Competitive compensation
- Benefits including vacation pay, medical, dental and vision insurance
- Variety of Supplemental Benefit Plans for life’s unknowns
- 401k with annual employer match after 12 months (ER match 25% of the first 5% contribution)
- Employer paid life Insurance throughout the length of employment
- Education Assistance Program (EdAP) for hospitality related education growth
- Employee Assistance Program (EAP) to assist with work life balance
- Employee meals
- Growth and advancement opportunities
- Referral program with up to a $4,000 payout for qualifying positions
Job Duties:
•Recording all changes to events and notifying all parties as soon as possible.
•Prepare weekly BEO packets and distribute them to all necessary parties.
•Processing of all deposits and payments.
•Maintain accurate deposit reports.
•Screening incoming phone calls and taking detailed messages for the catering office.
•Creates client files and continually monitors files to make sure each file is complete with signed contract, signed BEO, deposit reports, and a copy of post event checks.
•Assists DOC with conducting CMA’s. (Competitive market analysis)
•Greeting clients and retrieving contact information if needed.
•Occasional site tours with potential clients.
•Treats sensitive/confidential information with appropriate discretion.
•Ability to take initiative, self directed, and results-oriented.
•Other duties as assigned by DOC.
•Must wear approved manufacturer certified slip resistant or non-slip shoes at all times while working
•Participate in and pass alcohol awareness and safety training classes
Experience/Required Skills/Abilities:
•1 year experience in Special Events or similar role required
•Excellent relationship building skills with different departments, locations, and employees within the restaurant
•Flexible team player; works well under pressure
•Excellent oral and written communication skills
•Knowledge and experience in a hospitality and/or restaurant or events environment
•Must be able to clearly and effectively communicate in English.
Schedule Requirements:
•Schedule may fluctuate based on departmental requirements
Physical Demands:
This is an administrative position in an office environment. Must be able to sit or stand for hours at a time. Time may also be spent in a restaurant environment or Special Event setting.
Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.
