Address
Form of workHighgate Hotels and Resorts
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.
About our Resort
Amrit Ocean Resort is an oceanfront resort designed to provide an immersive wellness experience. With more than 300 feet of pristine beaches, our guests can relax and enjoy the soothing sound of the waves lapping the shore in a unique place where Eastern principles meet Western luxury. Our vision is to inspire and assist everyone in finding their inner balance of Peace and Happiness - using our 5 Pillars of Wellness: Mindfulness, Nutrition, Fitness, Relaxation, and Sleep - the impact will be that they will live a healthier, happier, and longer life. The Amrit culture is continually developed by each one of us adhering to our company's core values and our personal pursuit of growing in each of our five pillars as well as our passion to help others grow. We believe that a hospitable, refined, and vibrant company culture that supports and nurtures our employees is key to our success.
Location
Amrit Ocean Resort & Residences...The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life.
Overview
The Spa Retail shop attendant is responsible for greeting members and guests, answering telephones, processing sales transactions and receiving, tagging and controlling inventory.
ResponsibilitiesEmployee must at all times be attentive, friendly, helpful, and courteous to all guests, manages, and fellow employees. Greet and welcome all guests and members. Process transactions for all purchases. Be knowledgeable about and provides basic product information for guests and members. Assist the sales effort by providing information and communicating potential guest/member needs to retail manager. Handle all administrative functions including maintaining inventories, answering telephones, and processing of special orders, shipping requests and gift certificates. Receive, tag and place new merchandise on floor. Ensure shop is prepared for proper opening and closing each day. Assist in setting up and maintain the cleanliness and orderliness of displays. Assist with quarterly inventory as needed. Assist in preparing amenity gifts as necessary. Ensure overall guest satisfaction.
QualificationsEducation & Experience: High school diploma or equivalent 2 years retail experience preferred Must be proficient with computers and POS systems.Physical requirements: Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Ability to stand during entire shift.General requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and serviceoriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be detail oriented, able to manage high volumes of data with a high degree of accuracy. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a warm and friendly demeanor at all times.
Employment Type: FULL_TIME
