Spa Manager

PLxL turns passions into careers.

Here's how:

At Posh Lash and Laser, our philosophy is simple: We focus on team building, through leading, educating, compensating & rewarding.

PLxL's manager is responsible for ensuring every guest has a memorable and inviting experience, while meeting company goals.

Posh Lash and Laser's Manager benefits:

• Competitive pay and bonus structure
• Medical Insurance
• Paid Time Off (PTO)
• Free and discounted services

Daily work in this role includes:

• Managing the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone, and guiding the sales and customer service team to resolve customer challenges positively.
• Driving membership, promoting retail sales, setting performance goals, and working with the team to achieve them.
• Building a high-achieving team by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow.
• Running a tight ship where every operational detail is addressed, from managing inventory and deposits to ensuring compliance with all labor and employment laws applicable to location employees (including local and state licensing laws for Laser tech, and estheticians).
• Creating a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.
• Modeling the Posh Lash and Laser core values of Professionalism, Educate, Deliver Excellence, Move with Integrity, Inclusivity.
• Sales Leadership
• Produces results consistent with monthly goals. Manages productive location shifts to ensure spa meets and exceeds key performance objectives. Lead Associates to do the same by embracing, practicing, and coaching all guest experience behaviors.
• Partners with District Operations Manager to take smart risks and seek creative value-added solutions to challenges.
• Takes ownership and accountability for creating a positive work environment that increases productivity and reduces turnover by sharing all best practices.
• Communicates business goals and priorities to maximize Associate performance, increase sales opportunities and profitability.
• Celebrates positive Associate performance and partners with District Operations Manager to identify performance opportunities for ongoing feedback and development. Administers Performance Improvement Plans when necessary, in a fair and consistent manner.
• Maintains presence through effective floor sales leadership, ensuring staff coverage in all areas of the location.
• Analyzes business reports, creates and executes Action Plans, in partnership with the District Operations Manager, to improve any results.

Visit us at POSHH.CO

ABOUT US:

Welcome to Poshh Skin and Laser, an exceptional workplace that embraces and celebrates diversity. Located in the vibrant heart of downtown Hyde Park, we transcend the ordinary, proudly standing as one of Chicago's pioneering black-owned Skin, Lash, and Laser medspas. At Poshh, we lead the industry with cutting-edge lash applications, personalized skincare, and laser hair removal protocols, all backed by our extensive expertise in catering to diverse skin tones.

Immerse yourself in our boutique-style setting, fostering a culture centered around community, team building, and the appreciation of each individual's unique skills. If you're seeking to join a team of like-minded individuals passionate about the beauty of diverse skin tones, look no further. At Poshh, we believe in promoting from within, empowering our team members to ascend to leadership roles and work collaboratively towards shared goals. It's a genuine celebration of diversity that sets Poshh Skin and Laser apart.

Join us in a workplace where beauty not only shines but where diversity is cherished. Take the first step toward an exciting career – apply to join the Poshh team today!

Job Type: Full-time

Pay: $45,000.00 - $58,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 7 years

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Experience:

• Spa management: 3 years (Required)
• Spa services: 3 years (Required)

License/Certification:

• Esthetician License (Required)

Work Location: In person