Solutions Engineer

Apex Technology Management is looking for a Presales Engineer to join our top-notch team that allows even the most seasoned experts to learn and grow.  If you would like to join a team that you can be proud to be part of, where mutual respect, hard work, integrity and professionalism are the norm and you meet the qualifications listed below, please APPLY TODAY!

Summary 
The Presales Engineer will support technical sales and help customers align their business goals with IT solutions. The Presales Engineer meets with quailed customers to execute the Apex Technology Management process in aligning technical scope and services and is expected to convey authentic value to customers and as a result are excited to help the customer’s journey.  

The Presales Engineer stays knowledgeable about enterprise technology to help customers from SMB, government, and DOD develop strategies and will operate as the solutions architect or primary lead on proposal creation including pricing and maximizing quality client solutions.   

Primary Responsibilities  

• Utilizes IT product and service knowledge to understand the operational and financial impact to customers via proposals whilst recommending the appropriate solutions.  
• Solution execution from preliminary site visit, proposal generation, kick off, quality control, and account maintenance.  
• Design customized IT solutions that align with clients’ long-term goals and technology needs, considering technical feasibility and practicality.  
• Develop comprehensive solution architectures, technical documentation, and presentations.  
• Participate in the completion of submitted RFI/RFP documents, bid coordination, prospect qualification, discovery and requirement gathering, product demonstrations, technical discussions, and design solution proposals.  
• Participate in client relationship and retention activities.  
• Engage with clients during pre-sales meetings and discussions to showcase the technical aspects of our solutions.  
• Collaborate with internal teams, including project managers and engineers, to ensure seamless transition from pre-sales to implementation.  
• Stay up-to-date with the latest technology trends and MSP best practices and emerging solutions.  

Skills & Experience 

• 5+ years of experience in an IT related or engineering position. 
• 3+ years in a customer facing sales or presales position. 
• IT MSP Industry experience required. 
• Bachelor’s Degree in Computer Science, Information Technology, Engineering, or Business preferred. 
• In-depth understanding of IT infrastructure, cloud services, network solutions, and managed services.  
• Strong understanding or knowledge of the public sector strongly preferred. 
• Strong business acumen. 

Preferred Attributes  

• Ability to understand, document, and transform processes to improve efficiency.  
• Understands the complexity of a fast-paced technology business and works well in a matrix organization  
• Strong ability to translate concepts into clear and understandable terms for non-technical stakeholders.  
• Excellent communication and presentation skills.  
• Problem solving mindset and ability to think creatively to design effective solutions.  

Preferred Certifications 

• CompTIA, CCNP, CCNA, CISA, or CISSP  

Physical Requirements 

Work is primarily knowledge-worker oriented using computer systems.  Occasional exertion and lifting of up to 20 pounds to move office or computer equipment.  Occasional crawling, kneeling, and squatting.  Constant use of computer (keyboard/mouse), and phone.  Visually inspects, prepares, and analyzes data & figures; views computer constantly.  Occasional travel (car).  Occasional exposure to outdoor environmental conditions as a result of travel. 

About Apex

Apex Technology Management, a New Charter Technologies company, is an award-winning Managed IT services company that clients rave about, and competitors want to be. We were named a finalist in the MSP of the Year Award for 2023 by Channel Futures. We are nimble but growing rapidly and our top-notch technology services (Managed services, cloud, cybersecurity & professional services) are in high demand throughout the state of California. Learn more about working with us here: What our employees say about working at Apex.  

Benefits: 

•  Competitive Wages + commission | The compensation range is expected to start at $90k

• Training and coaching on our business 
• Opportunity for growth and advancement 
• Health, Dental & Vision coverage 
• 401k with company match 
• Paid Vacation / PTO 

Apex Technology Management is committed to creating an inclusive environment and is proud to be an equal opportunity employer. Apex recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.