Solution Engineer, Data Specialist

This role can be performed remotely anywhere within the United States.

As a Solution EngineeringData Specialist, you have a dual role. Reporting to the Solution Engineering Specialists Manager, you will be responsible for designing, implementing, and maintaining data pipelines and data visualizations to assist the Solutions Engineering teams in showcasing Fullstory’s Behavioral Data Warehouse Sync.

Additionally, you will collaborate directly with prospects and current customers interested in integrating Fullstory data into their data warehouse. This involves understanding their data requirements, executing data ingestion and transformation processes, and creating data models and dashboards to support various customer activities related to product, engineering, performance, and marketing.

In a typical day, you might:

• Design, implement, and maintain data pipelines to support the Sales Engineering teams in demonstrating Fullstory’s Data Destinations by collaborating with customers to understand their data needs, developing and executing data ingestion and transformation processes, and constructing data models and dashboards.

• Ensure the quality and accuracy of the data used by the Sales Engineering team by developing and implementing data quality standards, monitoring data quality metrics, and collaborating with customers to implement these data quality best practices in a customer production environment.

• Establish and maintain data governance policies to stand as recommended best practices for our Data Destinations customers.

• Train and support Sales Engineers on the use of data and data tools, including developing and delivering training materials, offering one-on-one assistance, and addressing questions.

• Work with Sales Engineers to understand prospects’ data needs and develop a data integration plan and evaluation strategy.

• Collaborate with Sales Engineers to develop and deliver technical presentations and demonstrations for prospects looking to leverage Fullstory’s unique behavioral dataset from inside their data warehouse.

Here's what we're looking for:

• 2+ years of experience with data ingestion, transformation, and modeling

• Experience in a Sales Engineering, Consulting, or similar customer facing role.

• Experience with SQL, Python, LookML, etc.

• Experience with data visualization tools such as Looker or Tableau.

• Experience with cloud computing platforms (Redshift, Google BigQuery, Snowflake).

Founded in 2014 on the belief that everyone benefits from a more perfect digital experience, FullStory’s digital experience intelligence (DXI) platform empowers businesses to continuously improve their customer experience across sites and apps. FullStory is backed by world-class investors and has 500+ employees worldwide with offices in Atlanta and London. We are proud to have been named to Forbes’ List of America’s Top Startup Employers, Wealthfront’s Career Launching Companies List, and LinkedIn’s Top US Startups List. We are guided by our values of Empathy, Clarity, Bionics, and Trust, which we embed in our day-to-day work.

How we support you:

FullStorians are committed to building something better—from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer:

• Autonomy and flexibility. From a remote-first work environment and flexible paid time off, to an annual company-wide closure – FullStorians can focus on the moments that matter.

• Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based FullStorians, and supplemental coverage options for international FullStorians.

• Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.

• Productivity support. We provide all FullStorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up.

• Team events. Connect with fellow FullStorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites.

• Paid parental leave. FullStorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.

• Grow your family. We offer a global fertility and family building benefit that encompasses all journeys to growing your family.

• Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most.

• Miscarriage/Pregnancy loss leave. Whether it is for a FullStorian or their partner – take the time you need.

FullStory is proud to be an equal opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply - we'd love to hear from you!

If you may require reasonable accommodations to participate in our job application or interview process, please contact accommodations@fullstory.com. Requests for accommodations will be treated confidentially.