Address
Form of workWHY WORK FOR WACO:
- Meaningful and challenging work
- Make a difference and improve communities
- Competitive Salary and Benefits
- Full Range of Benefits including Health, Dental, Vision, Disability and Life Insurance
- Mandatory TMRS Retirement Plan with a 2:1 City Match
- Education Assistance Program
- Paid Parental Leave
- Employee Assistance
- Longevity Pay
- And More!
- Chance to do work you are passionate about
- Job Security
- Desire to give back
The Solid Waste Department seeks a Customer Service Representative skilled in problem solving, record keeping, and basic computer knowledge.
MINIMUM QUALIFICATIONS:
Required:
- High School Diploma or GED
- One year of Customer Service experience
- Must possess a valid Texas Driver's License
ESSENTIAL FUNCTIONS:Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:
- Maintains positive customer relations by providing prompt, courteous and accurate service to the public with SWD questions, complaints and requests for services and information.
- Maintains account and financial records, collects payments, accounts for revenue, processes documents, compiles data and generates reports; maintains administrative records and reporting systems; prepares work orders and provides radio dispatch services for work crews; performs duties within scope of authority and training and in compliance with City policies; duties may vary according to job assignment.
- Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work-related issues and City information.
- Purchasing and P-card transactions.
- Assisting with budget preparations.
- Manages billing and invoicing accounts, reviews and verifies data and maintains record systems; maintains administrative records and reporting systems.
- Manages trash requisitions.
- Performs other related and assigned duties as required.
- Driving is essential
