Software Systems Administrator

As an industry leader, Acom Integrated Solutions specializes in providing comprehensive fire, security, and technology solutions to customers. We’re a diverse network of people driven by our shared ambition to shape safer communities. We pride ourselves on fostering an environment for success by helping our employees develop professional skills, support their families, and give back to the community.

At Acom, our Software Systems Administrator is responsible for installing, configuring, and maintaining software applications used by the organization. The SSA must be able to collaborate with other IT team members to ensure system and data integrity, and work with vendors to resolve software-related issues.

Supervisory Responsibilities: None

Duties/Responsibilities:

• Install, configure, and maintain software applications used by the organization
• Ensure software applications are up-to-date and properly patched
• Monitor software performance and troubleshoot issues as they arise
• Perform routine backups and disaster recovery procedures
• Collaborate with other IT team members to ensure system and data integrity
• Develop and maintain documentation for software applications and processes
• Provide technical support to end-users for software-related issues
• Work with vendors to resolve software-related issues
• Identify and implement new software solutions as needed
• Manage databases and work with SQL to analyze data as needed
• Maintain and support business management tools such as CRMs and BMTs

Skills and Qualifications:

• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong attention to detail and ability to multitask

Education and Experience:

• Bachelor's degree in Computer Science, Information Technology, or related field
• 3+ years of experience in systems administration with a focus on software
• Strong knowledge of software installation, configuration, and maintenance
• Experience with virtualization technologies such as VMWare and Hyper-V
• Familiarity with Microsoft Windows Server operating systems and Active Directory
• Familiarity with SQL or other databases
• · Experience with business management tools such as CRMs and BMTs

Physical Requirements:

• Prolonged sitting at a desk
• Must be able to type for prolonged periods of time

Additional Information:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• IT: 2 years (Required)
• IT management: 2 years (Required)

Work Location: In person