Social Media Specialist

Position Summary

Staff person will support the work of the marketing director and executives on tasks directed at maximizing Presbyterian Foundation efforts while undertaking daily administrative tasks to ensure the functionality and coordination of the department’s activities. Additional component of this position includes support functions for the Senior Director for Funds Development for Theological

Education.

Scope & Breadth of Position

This position reports to the Director of Communications and Marketing of the Presbyterian Foundation.

Essential Job Accountabilities

· Responsible for creating and administering content on all Social Media platforms to grow an audience and build brand awareness.

· Designs and drives high-quality Social Media content and campaigns that consistently align with established strategies and branding.

· Conducts market research to identify Social Media best practices, trends, and insights.

· Tracks and analyzes metrics to gain insight on traffic, demographics, and effectiveness.

· Social media savvy, including but not limited to Facebook and Twitter, including the ability to produce simple graphics to accompany each.

· Must ensure that quality service is provided in the most cost-effective manner.

· Monitors marketing email inbox and distributes requests to appropriate staff person. Responds to constituent in appropriate and timely manner.

· Retains and archives collateral as required by the Presbyterian Foundation document retention team.

· Investigates and resolves complex order issues.

· Updates CRM with changes to and e-newsletters

· Assists staff with special projects.

· Communicates directly with clients assessing material needs and provides order assistance as needed.

· Packs and prepares orders for shipment as needed.

· Maintains in-house supply of collateral and receives/stocks new materials.

· Provides support for the department that ensures daily tasks are able to be completed.

· Provides fulfillment to support initiatives of internal and external clients.

Relationships

This position interacts with Presbyterian Foundation employees, constituents, as well as enhances relationships with regional church

leaders, prospects, and other sources for supporting the organization.

Experience and Job-Related Requirements

· Must have experience with Social Media and interest in keeping up with Social Media trends and changes.

· Ability to learn and complete WordPress and basic website changes.

· Ability to make administrative/procedural decisions and judgments.

· Demonstrates good understanding of office marketing principles.

· Possess excellent written and oral communication skills.

· Demonstrable ability to multi-task and adhere to deadlines.

· Working knowledge of Adobe CS preferred.

· Knowledge of MS Office, marketing computer software and online applications.

· Excellent communication and people skills.

· Ability to handle multiple tasks and constant flow of incoming requests.

· Acquire general knowledge of products and services along with detailed familiarity to marketing data and materials.

· Knowledge of database management preferred, but not required.

· Ability to read and interpret marketing material documents, write routine reports and correspondence, and possess aptitude for basic math.

· Bachelor’s degree required.

· Must be able to lift maximum of 30 pounds.

Physical Requirements

· Ability to communicate orally with management, co-workers, constituents, and public both individually and in a group/team environment.

· Regular use of the telephone and e-mail for communication is essential.

· Sitting for extended periods is common.

· Hearing and vision within normal ranges are essential for typical conversations to receive ordinary information and to prepare or inspect documents.

· No heavy lifting is expected. Exertion of up to 10 lbs. of force occasionally may be required.

· Good manual dexterity for the use of common office equipment such as computer terminals, calculator, telephone, and copiers.

Work Environment

· The job is performed indoors in a traditional office setting. Activities include extended periods of sitting and extensive work at a computer monitor and/or calculator.

The Presbyterian Church (U.S.A.) Foundation is an Equal Opportunity Employer. We provide equal opportunities in all employment positions, regardless of age (as defined in the Age Discrimination in Employment Act), disability, sex, national origin, race, color, creed, religion, sexual orientation, gender identity, gender expression, or veteran status.