Social Marketing & Events Coordinator - Iron Peak Sports & Events

SOCIAL MARKETING & EVENTS COORDINATOR - Iron Peak Sports & Events

Sports Facilities Management, LLC

LOCATION: Hillsborough, NJ

DEPARTMENT: EVENTS

REPORTS TO: BUSINESS DEVELOPMENT & EVENTS DIRECTOR

STATUS: FULL-TIME (EXEMPT)

ABOUT THE COMPANY:

Iron Peak Sports & Events is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Hillsborough, NJ. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Iron Peak Sports & Events is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Assist the Marketing Director in implementing the social strategy for all aspects of Iron Peak businesses - Events, Sports, and Family Entertainment Center.
• Create short-form videos, reels, posts, and ads that align with current social media trends, and resonate with our target audience and business goals.
• Develop and maintain a consistent posting schedule for social channels ensuring a regular flow of fresh and captivating content.
• Monitor platform analytics to optimize posting times and content based on audience engagement.
• Integrate content across various social media platforms, ensuring a cohesive brand presence and maximizing reach.
• Manage Community communications by responding to DMs and comments on all social platforms.
• Create YouTube videos to build our channel and for streaming advertising platforms.
• Provide a best-in-class experience to event guests from start to finish (booking to event debrief)
• Schedule, staff, coordinate, and run events and parties, including but not limited to birthday parties, social events, team building events, corporate conferences, etc....
• Lead all on site events, prioritizing interacting with and assisting guests as needed
• Ensure all event details are executed as planned and tracked with detail - invoicing, payments, supplies, insurance, special requests, etc.
• Communicate clearly and timely to ensure proper setup, staffing, coordination of activities, and cleanup all events
• Maintain inventory system - stock, order, maintain, secure, and clean supply room
• Adhere to event processes, procedures, curriculum, and standards
• Ensure guest satisfaction and a high level of service via timely and clear communication regarding logistics and details
• Lead on and off-site field marketing and promotion efforts for events
• Coordinate with Business Development & Events Director to ensure accurate budget tracking - event bookings are invoiced and collected and expenditures in check
• Adhere to an aggressive sales & development KPI model within the team's CRM
• Coordinate with vendors and frequently vet/re-vet new and existing partnerships
• Optimize space to meet staffing, operational ease, and revenue maximization

MINIMUM QUALIFICATIONS:

• Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary. Schedule will generally adhere to a Mon 9a-5p, Wed/Fri 11-7p and Sat/Sun during events. Additional days/hours may be required aligned with venue needs.
• Excellent communication skills, both verbal and written
• Ability to maintain focus in a high-volume, fast-paced environment
• Must have excellent guest service skills and demeanor
• Must be detail-oriented and have outstanding organizational skills
• Must work well with others
• Must take personal initiative for the betterment of the team and venue
• Commitment to the safety and well-being of others
• Basic understanding of sports and event planning

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 30 pounds waist high
• May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop, or bend
• Will be required to operate a computer
• Facility has intermittent noise