Smoothie Barista, Team Member, $19-27 Hourly Including Tips, Part Time

Team Member Job Description (NOT A SEASONAL/SUMMER POSITION)

Reports to Store Manager

If Store Manager is not present, then to a Shift Leader

As a Team Member of Emerald City Smoothie, the chief responsibilities include excellent customer service and courtesy. Team Members are also expected to use the knowledge of positional skills, maintain and implement health and safety guidelines and following all company policies and operational procedures. Team Members also need to provide quality products and services while maintaining a safe and clean environment to ensure a high level of customer satisfaction. Also, must have strong and highly efficient customer service skills and a positive attitude.

Job responsibilities include:

• Arriving to each shift prepared and on-time
• Fostering a healthy team-work environment
• Providing excellent customer service
• Maintain positive relationships with regulars
• Greet every customer in a friendly and welcoming manner
• Clear and accurate communication with customers and co-workers
• Recommend an appropriate product to meet customer’s needs
• Consistently serve all products to specifications
• Executes proper portion control with all ingredients
• Enhance customer experience through sampling
• Following all company operational policies and procedures
• Keeping workstations and back of store tidy and clean
• Following health, safety and sanitation guidelines for all products
• Responding to directions in a timely manner
• Washing dishes
• Stocking and prepping ingredients
• Making quality smoothies in an efficient manner
• Keeping store stocked and clean
• Handling cash transactions while adhering to ECS cash handling policies
• Communicating concerns to Store Lead and/or Manager

Requirements:

• Previous Customer Service Experience of at least 6+ months (12+ months preferred)
• Barista experience a plus
• Can lift 40 lbs
• Has a positive & friendly personality
• Good at getting details correct
• Able to be successful in a fast paced work environment
• Must be 18 years of age or older

Benefits:

• Free Smoothie with every shift
• Free work shirts and apron
• Paid Time Off
• 25% ongoing discount off retail items in our store
• No late nights, we close at 9 pm or earlier and your out by 9:30 pm
• Flexible work schedule, excellent fit for college students with changing schedules
• Fun and upbeat work environment
• Team with Positive Attitudes and good work ethics
• We have a 2nd store at Alderwood Mall if you want more opportunities to pick up shifts
• We can work with a 2nd job

Pay:

• Starting hourly pay is $15.79 per hour plus tips. With tips included you could make $17-27* per hour. *We cannot guarantee tips.

Allergy Information:

We do not recommend our workplace for anyone with a peanut allergy or who is highly sensitive to dust-like allergens in the air (due to our dry bar and dry ingredients used).

Staff Quotes:

• "A flexible job with college. I really liked my tips and it was a fun work environment with opportunities for advancement"
• "Chill dress code plus good music"
• "Fun co-workers and friendly regulars that make each shift fun"

EEO:

Emerald City Smoothie is an Equal Opportunity Employer. Employment opportunities at Emerald City Smoothie are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex, pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.

If you are interested, please apply here and BREAK OUT YOUR AVAILABILITY BY DAY WHEN YOU APPLY!! You can put this information in the questions asked when you apply.

Availability:

If your availability changes soon, please specify what it changes to. We are a retail environment and weekends and evening availability is important to us.

Job Type: Part-time. This position 2-5 shifts per week and can grow into more. Please specify how many shifts or hours your preference is.

Job Type: Part-time

Pay: $19.00 - $27.00 per hour

Expected hours: 25 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Restaurant type:

• Café
• Coffee shop
• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Weekends as needed

Application Question(s):

• What is your availability broken out by day? (must answer)
• Are you 18 years or older? REQUIRED
• How many hours are you wanting to work per week? (must answer)

Experience:

• customer service: 1 year (Preferred)

Work Location: In person