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365 Site Technician – Richardson, TX
April 2023
Founded in 2012, 365 Data Centers is the leading data center solutions provider for cloud, content, carriers, and enterprises in tier 2 markets. They operate over 20 U.S. data centers and help hundreds of businesses to improve user experience, reduce cost and speed innovation by leveraging their secure, carrier-neutral, and reliable edge colocation services. With 100% uptime and industry compliance, 365 ensures that mission-critical application infrastructure is highly available and conveniently accessible. 365 is a privately held company based in Connecticut.
We are looking to fill a Site Technician position in our Richardson, TX Data Center. This role will report directly to the Site Manager.
The Site Technician will be responsible for completion of Customer Service Requests as well as the upkeep and monitoring of Data Center Infrastructure. In this role, you will perform all installations and respond to Customer and Data Center Infrastructure alarms. You will provide high level customer satisfaction along with timely and accurate order completion and ensure that all such work is properly scheduled, in keeping with prescribed periodicities and schedules. In addition, you will ensure that all contract work is accomplished under direct supervision and that all work performed will be done with strict adherence to 365 Data Centers Method of Procedure guidelines and standards.
Qualified candidates will have 3+ years of work experience in a Facilities Management (preferably data center) environment along with extensive Cross Connect, Cage, Cabinet, Ladder Rack Fiber Tray Circuit Installation. Knowledge of Data Center electrical power generation and distribution, mechanical support equipment such as HVAC, Uninterruptible Power Supply (UPS), Fire Detection and Suppression, Building Management and Security Systems is a must. Must also be knowledgeable and capable with Security Access Control System and NOC monitoring Applications, proficient with Cross Connect Circuit Troubleshooting, Network protocols, media, and Test Equipment. Technical aptitude is essential for success, along with a positive, can-do attitude, excellent communication and interpersonal skills, a high degree of self-motivation and the ability to work well on a team and learn new concepts quickly. Must be available 24/7 to handle escalations and emergencies.
We offer a competitive compensation and benefits package commensurate with experience.
Qualified candidates should submit a resume. Drug screening and government security clearance required. Must be a US citizen.
We are an equal opportunity (M/F/V/D) employer.
From compliance to recruitment and retention to operations and training methodologies, we will work with your company to solidify its basic structure and lay the foundation for growth. Creative Workforce Solutions thinks three to five years ahead of the workforce itself, implementing a forward-thinking approach to HR and technology for your workplace.
