Shopping Center Property Manager

Shopping Center Property Manager
Exciting Opportunity for an experienced Shopping Center Property Manager to grow their expertise working with a national commercial real estate firm. If you have experience in commercial real estate managing retail or commercial properties, we’d love to speak with you!
Who We Are:
Drawing from an authentic heritage and a retailer’s perspective, RockStep has the expertise and desire to create modern, community-centric destinations for the next generation. Since 1997, RockStep Capital has built or acquired over 9 million square feet of Shopping Centers in 11 states. RockStep Capital specifically targets markets with dynamic demand drivers and growing demographics.
To learn more, visit the website: https://rockstep.com/
Position Description:
The Shopping Center Property Manager is responsible for overseeing all operations, financials, and tenant relations for each Shopping Center assigned. Currently supporting ten properties, some with multiple buildings. This requires on-call time, as needed, in case of building/tenant concerns after business hours or on the weekend.
Essential Functions
Financial Administration (45% of time spent)

• Develop, implement, and administer annual financial budget
• Prepare monthly and annual financial reports.
• Oversee, review, and approve property maintenance, repairs, and capital improvement project expenditures.
• CAM Reconciliations
• Manage Tenant Billing
• Track outstanding AR

Operations/ Administration (25% of time spent)

• Supervise all aspects of day-to-day operations of assigned Shopping Centers.
• Property Visits and Pictures - Evaluate for property needs
• Repairs & Maintenance – Quickly respond and address open issues.
• Insurance and Incidence Response
• Sprinkler and fire alarm inspections

Lease Management (15% of time spent)

• Track and monitor tenant information for upcoming expirations
• Ensure Certificates of Insurance (COI) are accurate and up to
• Obtain construction and tenant improvement estimates
• Maintain up to date knowledge of lease requirements
• Coordinate all tenants move in/move outs
• Lease Review

Tenant Relations (15% of time spent)

• Manage tenant relations by inspecting and monitoring the operations
• Federal Tenants – Require certain updates and validation processes.
• Perform conflict management by researching and resolving tenant complaints
• Regular review of tenant compliance
• Landlord Work – Work that the landlord for requirements

Competencies

• Strong attention to detail and accuracy
• Excellent follow-up skills
• Excellent interpersonal skills to interact and engage tenants.
• Creative and problem-solving mindset to resolve Tenant issues.
• Ability to plan and organize work and meet deadlines
• Experience with Yardi, a plus
• Tenant NNN year-end reconciliations
• Advanced Microsoft Excel Knowledge
• Advanced knowledge of general and cost accounting and financial statements

Candidate Should Possess:

• 5 years’ experience working as a Property Manager within the retail industry.
• 3-5 Years of AP and AR experience.
• Proficient with various property management and accounting-based software.

What We Offer:
We understand that our people are the most important factor to our success. As a result, we value and invest in our people through:
Benefits Include:

• Medical, Dental, Vision (100% Employer Paid)
• Generous Paid Time Off
• 8 Paid Holidays annually
• Basic Term Life / AD&D and Long-Term Disability (100% Employer Paid)
• 401K (Company Match Available)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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