- Positive professional work environment
- Health insurance
- Sick leave
- Family owned and operated
- Paid vacation
- Closed Sundays
- Flexible work schedule
- 401K
- Ongoing training
- Enjoy major holidays, a 3-day Easter weekend and dealership celebrations and dinners
- Participate in developing a proper repair plan for each vehicle
- Prepare estimates in accordance with Insurance partner and company guidelines
- Maintain and execute a timely schedule before, during, and after completion of repairs
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Communicate supplements to customers and insurance companies on the same business day as written
- Ensure customers’ cars are kept clean and tidy to improve customer happiness
- Consult with management regarding new procedures and equipment in the industry
- High school diploma or equivalent
- Excellent customer service skills
- Basic computer proficiency
- English and ability to explain repairs and cost in Spanish
- Positive, friendly attitude, along with a customer service mentality
- Enjoy working in a dynamic environment
- Excellent oral and written communication skills
- Teammate with collaborative mindset
- Math, reading, and software skills
- Ability to learn new technology, repair and service procedures and specifications
- Able to operate electronic diagnostic equipment
- Professional appearance; no visible piercings or tattoos
- Pre-employment screening: background check, clean driving record, valid driver's license and drug testing