Shop Office Coordinator

Position: Shop Office Coordinator

This is an hourly position.

Relocation assistance is not available with this position.

Company Description: McLeod Express has been family-owned and operated for over 30 years. We are an asset-based logistics company which provides logistical solutions to our customer’s needs by offering truckload, dedicated, and warehousing services. We are committed to providing the highest quality of transportation services. Our customers are our most valuable resource, and we supply specialized account representatives to ensure their satisfaction and design a plan to meet their needs. At McLeod Express, we are searching for motivated individuals who enjoy a fast-paced work environment to help us continue to provide quality services to our customers. We are growing at a fast pace and look forward to adding qualified individuals to our team.

Position Summary: Performs clerical and analytical functions related to equipment maintenance. Will also communicate with drivers and vendors to keep the maintenance department organized, compliant, and efficient.

Job Responsibilities:

• Process all purchase and work orders for internal and outside repairs
• Answer incoming driver calls related to equipment breakdowns and assist driver with routing to nearest vendor solution
• Review notes from previous night and weekend dispatch teams to ensure all maintenance-related driver issues have been resolved
• Maintain and ensure compliance on all vehicle inspection reports
• Manage equipment breakdowns and communicate status with multiple departments
• Coordinate with shop floor when drivers arrive for maintenance
• Follow-up with drivers after repairs to gauge satisfaction and address any subsequent concerns with a commitment to improve the driver experience
• Maintain equipment database
• Customer service, filing, and other duties as assigned

Job Qualifications:

• High school diploma or general education degree (GED)
• General transportation equipment knowledge
• Ability to communicate via phone and email effectively and professionally with all levels of the organization and outside parties
• 1-2+ years of Microsoft Office experience
• Organizational skills
• Ability to work in a fast-paced environment

Physical Requirements:

• Ability to sit for prolonged periods of time
• Ability to operate a telephone and computer/keyboard for prolonged periods of time
• Ability to climb stairs occasionally to reach the main office
• Ability to travel between indoor and outdoor settings
• Ability to wear proper safety gear/PPE as needed
• Ability to bend and/or kneel occasionally to complete filing

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Application Question(s):

• Why are you interested in this position?

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 1 year (Required)
• Administrative experience: 1 year (Preferred)
• Communication skills: 1 year (Preferred)

Work Location: In person