Shipping Clerk

TP-Link is the leading provider of consumer Wi-Fi networking products. We continuously develop new products and technologies that transform the way people connect. Our networking expertise uniquely positions us as a leader in emerging technologies that improve our everyday lives, such as smart home products.

Spacious and modern warehouse, our Chino Hills location creates a casual atmosphere that fosters team collaboration. In addition to free snacks and drinks, we provide all employees with fully paid medical, dental and vision insurance, and also contribute to their 401k funds.

Requirements

Requirements

Under general supervision, in a fast-paced office and warehouse environment, Shipping Clerk will play a key role in shipping TP-Link products to customers. Daily activities include but are not limited to scheduling pick up with carriers, creating shipping documentation, running freight quotes, tracking, pulling shipment documentations (physically and electronically), research freight claims, disputing shortages with customers, and other tasks as assigned. The person will be in direct interaction with shipping carriers, truck drivers, warehouse associates, sales support, and accounting. They will need to demonstrate a sense of urgency but also understand the importance of accuracy in their work methods. The ideal person will demonstrate effective communication and an ability to learn quickly and adapt to new processes and changes. At times, it is required to pick up the phone to accomplish certain tasks needed and they need to be comfortable with that.

Work Schedule: 7:00 AM – 3:30 PM, subject to business need.

Essential Duties and Responsibilities

• Schedule daily pick up using carrier’s web portal, systems, and/or by phone or email.
• Creating shipping documentations for single and consolidated orders and updating warehouse manage systems and excel sheets.
• Working closely with warehouse on obtaining shipment details for shipment quotes, carrier routing, and pick up scheduling.
• Track and research shipment status, request/pull proof of delivery documentation.
• Expect to pick up the phone and call partner carriers to schedule pick up, obtain delivery information, file freight claims.
• Research shipment discrepancies, work with customers directly on disputes and resolutions of claims
• Review, record, and track shipment invoices in excel and warehouse management system.
• Knowledge of customer service principles and practices
• Detail Oriented with multi-tasking capabilities.
• Proficient with Microsoft suite: Excel and Outlook
• Ability to communicate effectively verbally and in email.

Qualifications & Education Requirements

• High school diploma or equivalent. Bachelors is a plus.
• Experience in Transportation & Warehousing - MUST

Preferred Skills

• Knowledge of customer service principles and practices
• Detail Oriented with multi-tasking capabilities.
• Demonstrated proficiency in typing Type 50+ WPM.

Required Skills

• Proficient with Microsoft suite: Excel and Outlook
• Ability to communicate effectively verbally and in email.

Benefits

Salary: $17-22/HR DOE

What we’re all about:

TP-Link is always seeking ambitious individuals, who are enthusiastic and passionate about their work. We are a global company that values diversity and thrives on entrepreneurial spirit and drive. While TP-Link has made its global mark, it is still a relatively new brand to the U.S. As we grow and shape our team, we’re looking for people to directly influence the success of our U.S. business.

Feel a connection? Send us your resume and a cover letter telling us why you believe you’re the right fit for our team.

We are committed to diversity. TP-Link is an Equal Opportunity and Affirmative Action Employer M/F/D/V.