ESP Water Products is seeking a Shipping & Warehouse Associate to manage all shipping, receiving, and Warehouse operations. This role will be responsible for exceeding the customer’s expectations through fast and accurate fulfillment of all orders. We are looking for a proactive, customer-focused individual to take ownership and pride in their packaging and shipping, and Warehouse organization.
The role reports to the Operations manager of ESP Water Products based in Mesquite, TX
JOB DESCRIPTION: In this position you will fill a primary role responsible for picking, shipping, and fulfilling customer orders. You will work with the operations manager to maintain proper inventory levels and shipping materials and assist in establishing processes and improve workflows and operations. You may have the opportunity to assist customers via phone or email with basic questions and orders.
DUTIES:
· Pick, package, and ship customer orders (quickly, accurately, and properly)
· Keep orders updated in computer system
· Maintain proper inventory levels
· Order shipping, mailing, and packing materials as needed
· Organize and label inventory
· Oversee warehouse organization and cleanliness
· Implement and maintain warehouse safety protocols
· Make recommendations and implement processes to improve workflows
· Assist customers with basic inquiries and ordering via phone or email
REQUIRED/DESIRED SKILLS:
· Positive attitude
· Excellent organizational skills
· Excellent listening and verbal communication skills
· Ability to be very detail-oriented
· Ability to multi-task and prioritize in order to meet deadlines
· Ability to effectively use and switch between multiple computer applications
· Ability to learn and use web-based software applications
· Basic knowledge of MS Office Suite, Outlook, Word, and Excel
· Ability to learn basic technical information and problem solve
· Good communication skills – written and oral
· Willingness to follow instructions
· Confident communicating with customers on phone
· Ability to lift 50 lbs. and large boxes
· Completion of high school or GED required
· Ability to speak and write in Spanish is a plus
COMPANY INFO: ESP Water Products is a fast-growing online retailer selling drinking water filters and systems directly to consumers and businesses. ESP Water Products has been in business for over 8 years and provides a great work environment that is safe, positive, ethical, and believes family priorities are most important. Since our launch in September 2015, we have expanded to multiple selling channels, and increased international shipping options. We continue to expand our product line and identify niches in the water industry where we can continually expand and grow by offering high quality products and purified water to customers around the world.
YOU'LL LOVE WORKING AT ESP WATER PRODUCTS BECAUSE:
· We travel. We encourage you to take time to recharge outside of the office. You'll have generous PTO to explore new places. And once you're here for four years, you'll earn a three-week sabbatical and a bonus to take a well-deserved trip.
· We're not just employees. We're people. We offer a monthly benefit allowance for you to use on insurance coverage (health, vision, and dental), or however you please. We celebrate birthdays with PTO on your special day. We have monthly team lunches to connect us outside our normal work tasks.
· We'll invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities and training resources so that you can keep up with the company's evolving needs.
· We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
· We have a purpose. We serve tens of thousands of customers every year. We aren’t just providing them products, but access to purified healthy water for their families. We educate and solve a need for our customers that makes a difference in their lives.
· And so much more…! We have a breakroom stocked with a variety of snacks to keep you going, annual holiday dinners, bonuses, and more.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Language:
- English (Required)
Shift availability:
- Day Shift (Required)
Ability to Relocate:
- Mesquite, TX 75149: Relocate before starting work (Required)
Work Location: In person