Shipping and Receiving Specialist

Phelps Pet Products is a highly regarded branded and contract manufacturer of specialty meat-based pet treats. Founded over 55 years ago, Phelps Pet Products has earned a well-deserved reputation as a trusted and innovative partner to some of the best-known and best-loved brands in the market! We provide industry-leading full-service capabilities, organic certification, category knowledge, and end-to-end delivery to customers throughout North America and around-the-world from our facilities in Rockford, Illinois.

Position Summary:Accurately prepare the final inspected product for shipment in accordance with the customer's labeling and shipping requirements as well as receiving and unloading incoming freight. Track/update shipping orders and data as needed. The Shipping & Receiving Lead is also responsible for ensuring that all documentation is correct and accurate, FIFO is followed, and general housekeeping of the finished goods warehouse areas. The warehouse lead guides team members within the department to ensure these tasks are completed correctly.

Essential Functions and Related Responsibilities:

Essential Functions and Related Responsibilities:

• Communicate with Customer Service department on the shipping schedule for the week prioritizing loads based on the ship dates and travel time.
• Communicate with Planner on the shortages of FG's needed to complete order fulfillment.
• Prepare Picklist to allow the shipping& receiving material handler to pick and stage upcoming orders.
• Work with Consolidation group to schedule shipments.
• Communication with customers to schedule shipping appointments if they schedule their shipments.
• Utilize shipping programs to monitor the in-coming and out-going loads.
• Monitor shipping supplies and notify appropriate resource when a reorder is necessary.
• Print all necessary labels and documentation (BOL, Placards).
• Print on-line orders and shipping labels.
• Update the online order status of shipped product.
• Verification of items shipped (tickets to BOL).
• Helping resolve discrepancies when they arise on outbound shipments- help to establish and implement corrective actions.
• Managing staff within the department - assigning tasks and maintaining productivity level.
• Supports the efforts to maintain a level of cleanliness and organization within the Shipping and Receiving department.
• Help to establish new processes when customers are onboarded, along the documentation of that process.
• Work with the inventory specialist to maintain an accurate FG inventory.
• Monitor FG area looking for any damaged units.
• Maintain a flexible plan-o-gram of the FG's racking allowing for FIFO to be followed while completing order fulfillment.
• Supporting of projects related to the departments SQF goals.
• Auditing of the receiving paperwork and logbooks.
• Audit the use of the allergen stickers on incoming loads.
• Verifying correctness of the packing list and Receiving the line items against the PO in Macola.
• Supporting a team environment utilizing all resources to allow the company to reach its overall goals.
• Maintain level of appropriate pallets.
• Providing Training and feedback to staff.
• Back-up of Warehouse Lead.

Education/Experience:

• High School Diploma or GED equivalent; or one to two years related experience and/or training; or equivalent combination of education and experience.

Certificates and Licenses:

• Forklift

Preferred Knowledge, Skills, and Abilities

• Detail-oriented.
• Patience

• Knowledge of Product
• Good Communication skills
• Attentiveness
• Documentation Skills