Shift Manager

Want to work in a place where you can learn, laugh, be yourself and are supported to reach your goals? If so, then The Great Greek is for you! Our ultimate goal is to create a welcoming environment for our customers by providing high quality customer service while helping you grow professionally. We are dedicated to building a fun, happy, dynamic, and cohesive team that is determined to our industry and community in one of the fastest growing franchises in the United States.!
As a company we value:
• Respect • Honesty • Helpfulness • Excellence • Consistency • Enthusiasm
General Description:
Shift Supervisors help supervise staff members while running shifts to ensure a top-quality service experience for our guests. We are looking for individuals who are energetic, believe in excellent customer service and have a "can do" attitude. Applicants must enjoy and be able to succeed in a fast-paced work environment. As a Shift Lead, you will be responsible for the restaurant's operational performance during your shift. You will review employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.
Desired Responsibilities:
• Leads the restaurant during a shift, delivers superior customer service, and maximizes customer satisfaction
• Delegates responsibilities to your team and ensure they are exceeding the expectations of each guest
• Is proficient in each area of the restaurant
• Maintains cleanliness and organization throughout the restaurant and ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
• Owns opening & closing routines for the next shift
• Makes sure all food and is made correctly and expedited in a timely fashion
• Professionally addresses any concerns or problems directly with the guest
• Develops team members into future leaders themselves
• Recognizes a job well-done and provides feedback to improve productivity
• Promotes the brand in local community through word-of-mouth and restaurant events
• Recommends ways to reach a broader audience
• Lives the culture of the brand
• Exemplifies guest service for the whole team
This Opportunity is for you if:
o Have 1+ years of sales or marketing experience
o Have 1+ years of restaurant supervisory experience
o Are proficient in Microsoft Outlook, Office, and Excel
o You are at least 18 years of age
o Have a good understanding of ingredients, kitchen safety and hygiene
o Are familiar with general kitchen equipment and appliances
o You can follow instructions accurately and efficiently
o You can perform well under pressure in a fast-paced environment
o You have reliable transportation
o You are able to lift a minimum of 20 lb
The Great Greek Mediterranean Grill is a fast-casual restaurant franchise concept featuring authentic Greek recipes, made to order, with only the highest quality ingredients, fresh products, and outstanding hospitality.
The Great Greek was founded by two third-generation restauranteurs with more than 30 years in the food and hospitality business. Like anyone who loves truly good food, their favorite childhood memories were those spent with family and friends, crowded around a table for a meal made with care and love.
That tradition still remains today with the same recipes passed down generation after generation and prepared with the spirit of authentic Mediterranean hospitality where everyone's welcome. We've made the dining room a little bigger to fit more guests, but you'll always feel right at home with smiling faces, table service, and a bright cheerful atmosphere.