Shift Lead
Aroma Joe’s Shift Leaders assist store managers with daily operations and help identify areas of improvement as well as achievements managers may miss. Shift Leaders help maintain a positive work environment that creates happy employees and customers.
You are Known for:
- Being someone, your co-workers look up to, respect, and naturally come to with questions.
- Your ability to master recipes and individually tailor products to customer needs.
- Providing an animated and personalized experience to every customer.
- Emitting a contagious, positive energy and attitude.
- Your fun, outgoing, personality and great smile.
- Being fair and consistent in your principles.
- Your flexibility with scheduling.
- Willingness to learn from upper Management and desire to grow with Aroma Joe’s.
- Being professional and responsible.
- Leaving emotions out of professional environment.
You are good at:
- Giving positive and negative feedback and providing solutions.
- Remembering recipes, procedures, names, and faces.
- Delivering information in an organized manner.
- Practicing patience when facing a difficult task.
- Providing above and beyond customer service.
- Problem solving and adapting to situations.
- Working in a fast-paced environment while communicating clearly and with tact.
- Active watching and listening.
- Making recommendations.
- Working in a team setting
- Working under pressure.
- Talking to new people.
- Leading by example, anticipating needs and meeting deadlines.
A Day in the life….
Find ways to support your store manager, team, customers, and community that exceed expectations. Communicating with store manager on various topics. All basic Barista tasks are still performed daily. Assisting manager with marketing updates (eraser boards, menu boards), placing inventory orders. Performing equipment maintenance. Supporting trainers with training needs. Assists with paperwork (waste-outs, weekly inventory count). First point of contact when store manager is unavailable.
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Expected hours: 25 – 35 per week
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Restaurant type:
- Coffee shop
Weekly day range:
- Monday to Friday
- Weekends as needed
Shift availability:
- Day Shift (Required)
Ability to Relocate:
- Hudson, NH 03051: Relocate before starting work (Required)
Work Location: In person