Shelter Coordinator

The Shelter Coordinator has primary responsibility to provide on-site staffing and program leadership to the confidential emergency shelter program in collaboration with the Shelter Director. The Shelter Coordinator acts as the confidential emergency shelter program’s “second-in-charge.” The Shelter Coordinator is responsible for maintaining continuous 24/7/365 staffing by coordinating shelter staff schedules. This position contributes to program planning, oversight, and evaluation, facility and technology management and security, and takes lead responsibility on specific areas of program and facility management.

SARC has been providing hope and resources to victims of domestic violence, sexual violence, and stalking in Harford County for over 40 years. Generous health insurance plan with Health Savings Account offering $1,300 toward $1,600 deductible. Sick and Safe Leave/Vacation/Paid Holidays.

All qualified applicants will receive consideration for employment without regard to political or religious opinion or affiliation, race, creed, color, age, sex, sexual orientation, gender identity, national origin, or physical or mental disability.

Essential Duties:

• Provides training, task assignment, and oversight of Safehouse Advocates.
• Oversees receipt of donations to support shelter operations to include maintaining the appearance of food pantry.
• The Shelter Coordinator will coordinate and provide direct services and support to adults and families living in shelter with an emphasis on consistent, collaborative, survivor-centered, empowerment-based, high-quality services for all shelter guests.
• Develops and schedules enrichment activities for clients such as in house yoga, nutrition/cooking classes, and art classes.
• Collaborates with Director of Operations to address technology needs of emergency shelter facility, including building security system and personal technology safety needs of residents who have experienced domestic violence.
• At the direction of the Shelter Director, participate in program planning, policy development, oversight, evaluation, facility and technology management, and security.
• Contribute to program, policy, systems, grant reporting, implementation, and evaluation for the emergency shelter program.
• Work with other shelter staff to organize and manage inventory supplies and program materials at the shelter.
• Provide and model de-escalation and conflict mediation for shelter guests.
• Work with shelter guests to ensure cooperation and safe conditions for residents and staff.
• Fairly and consistently implement shelter and agency policies and practices.
• Arrange and/or provide transportation for shelter guests and their families.
• Provide coverage of 24/7/365 crisis hotline, as needed.
• Participates in routine on-call coverage including nights, weekends, and holidays in rotation with other staff as needed. Additonal compensation provided for call back.

Education: Minimum of Associate Degree required. Bachelor’s degree in human services field preferred.

Years of Experience: Previous experience managing people required.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hand to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Pay: $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off

Patient demographics:

• Adults
• Children

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekends as needed

Education:

• Associate (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Harford County, MD: Relocate before starting work (Required)

Work Location: In person