Setup Support Technician

Description

Introduction

Do you want to join an organization that invests in you as a Setup Support Technician? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Setup Support Technician like you to be a part of our team.

Job Summary and Qualifications

As the Conference Center Set-up & Support Technician, your role is vital to the success of HCA’s Conference Center operations, hosting an average of 10,000 meetings annually, which encompasses 43 meeting rooms between five buildings with approximately 60,000 square feet of meeting space. Your primary focus in this role is to ensure scheduled meeting rooms are set-up in a timely manner, ensuring tables, chairs, power cords and all other equipment are properly arranged in accordance with pre-defined configuration approved by both the Conference Center Manager and applicable HCA Meeting Planner. In addition to Conference Center setup responsibilities, you will provide a wide range of other valuable services alongside the Audio Visual Technicians in support of both the Conference Center Manager and HCA Meeting Planners. 

Your responsibilities will include:

• Actively demonstrate strong and effective customer service skills throughout the course of all assigned meetings.
• Engage with meeting planners and meeting attendees as requested and as needed to ensure delivery of prompt and effective customer service consistent with the meeting planner’s expectations
  
• Move tables and chairs from inventory to set meeting rooms to meeting planner specifications within fire code guidelines
  
• Upon arrival of the meeting planner, discuss and assess the set-up of the room to ensure it meets meeting planners expectations and needs
  
• Ability to handle multiple meeting room set-up changes per a day
  
• Set and disburse power to meeting room tables an ensure safety by taping down power cords
  
• Manage and maintain equipment inventories and storage closets
  
• Be creative with challenging, nontraditional setups such as vaccination clinics, blood drives, medical equipment simulations
  
• Review each week’s meeting set-up schedule in advance and coordinate with other Set-up & Support Technicians to ensure adequate resources are available to execute all planned meeting and events and determine where assistance is needed
  
• Assessment of all equipment quarterly 
  
• Empty trash in meeting rooms during conference center hours
  
• Wipe down rooms prior to all meetings
  
• Clean and maintain beverage stations
  
• Troubleshoot last minute changes and interruptions during events
  
• Check the meeting rooms during an evacuation and fire drills ensuring attendees leave the building by set route to designated area 
  

What qualifications you will need:

• High School Graduate / GED is required
• Associate's Degree is preferred
• 1+ year(s) of experience in conference events is preferred
• 1+ year(s) of experience in events or hotels is preferred

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Setup Support Technician opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.