Address
Form of workJob Description
About Client:
The client is a global investment and advisory financial services firm that engages in investment banking, asset management, capital markets services, and insurance services. It’s commitment is to advance the strategic interests of our clients and to deliver long-term results with excellence and integrity. The client help governments, institutions, and individuals address complex financial challenges, identify opportunity, and achieve their long-term objectives.
Rate Range: $32-$34/Hr
Job Description:
- Finance exp preferred.
- The Desktop Support Technician role presents an opportunity to solve problems of moderate to high complexity without help and escalate very complex problems to more senior staff.
- Provide technical support for users of desktop hardware and software; users can be in remote locations.
- Troubleshoot application issues including viruses, hard disk diagnostics and file repair, data encryption, and SMS reporting.
- Troubleshoot printers and copier interfaces.
- Track and resolve incidents and requests in an incident management system.
- Perform a variety of support activities including inventory and coordination with outside technology vendors.
- Work overtime hours, weekend hours and on-call hours as required.
- Bachelor’s degree preferred.
- Two-four years of experience configuring, installing, troubleshooting, and repairing printers, PC and laptops.
- Strong technical knowledge of Windows 7 & 10, Microsoft Office 2013-365 products, Market Data Applications (ex. Bloomberg) and telephony systems
- Proficiency in troubleshooting desktop computer issues, both hardware and software
- Experience with supporting mobile devices.
- Excellent customer services skills
- Excellent communication skills
- Team player attitude
Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.
About ApTask:
Join ApTask, a global leader in workforce solutions and talent acquisition services, as we shape the future of work. We offer a comprehensive suite of offerings, including staffing and recruitment services, managed services, IT consulting, and project management, providing unparalleled opportunities for professional growth and development. As a member of our dynamic team, you'll have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success for our clients across diverse industries. If you are passionate about excellence, collaboration, and innovation, and aspire to make a meaningful impact in the world of work, come join us at ApTask and be a part of our mission to empower organizations to thrive.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com.
