Service Attendant

YOUR NEXT OPPORTUNITY IS NOW BOARDING:
Join OTG as a Service Attendant now at Newark Liberty International Airport and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.
WHAT IS OTG?
OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG and its 5,000+ Crewmembers serve millions of travelers each year.
WHY OTG?
By joining our team, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry.
We transform airport experiences. You drive it.
ROLE AND RESPONSIBILITIES
Position Summary:
A Service Attendant at Newark Liberty International Airport plays a critical role to deliver the OTG guest experience by being our front line--the point of contact for our guests. A Service Attendant must possess strong interpersonal skills, coupled with a sunny disposition, and a positive outlook to deliver great food and exceptional service to our traveling guest.
Responsibility:

• Delivery duties‐to restaurants and Gateholds. Starting at Juice Press.
• Maintains a clean and orderly work environment by regular cleaning Gateholds and sanitizing all tables.
• Maintain a positive environment for guest by greeting and welcoming entering our establishment, assisting with guests request, hosting and escorting guest to their tables
• Assist in organizing and rolling silverware daily.
• Organizes food items and stock appropriately for Starbucks, OTG restaurants and markets
• Acts as liaison between FOH and BOH Team Members to ensure all Guest requests are accommodated
• Ensure uniform and personal appearance are clean and professional

Qualifications:

• Minimum 6 months experience in a similar position
• Ability to work in a fast paced and somewhat stressful environment and maintain professional and positive demeanor.
• Able to maintain and organize a small space and rotate and stock product according to FIFO
• Strong organizational skills
• Basic knowledge of sanitary guidelines
• Basic knowledge of food and food preparation
• Ability to communicate clearly and professionally with associates and customers
• Ability to create a safe dining area for customers
• Ability to operate all equipment necessary to perform the job
• Physical ability to stand for extended periods
• Physical ability to lift on occasion and up to 35 lbs.
• Ability to read menus and ticket items
• Ability to work varied hours/days, including nights, weekends, during inclement weather, and holidays as needed

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status or any other basis protected by law.

Health insurance, Paid time off, 401(k) matching