Crippen Buick GMC Mazda Volvo has an immediate opening for a SERVICE ADVISOR. Crippen is a rapid, fast paced service department. Servicing all makes and models and primary to four franchises, we are always busy.
Responsibilities:
Greet customers and listen to thier vehicle service concerns
Write up vehicle repair orders, relaying customer concerns and pertinent information
Answer incoming phone calls
Make phone calls to give estimates and secure service appointments
Consult with clients and sell required and recommended service work
Keep thorough documentation of work performed as well as declined work
Build lasting relationships with our customer
Communicate effectively and accurately with our service technicians
Prepare and properly document service loaners
Maintain good documentation for warranty work and record keeping
Maintain a clean work area
Qualifications
Basic computer and phone skills
Positive, friendly attitude
Customer focused with exceptional customer service skills
Excellent oral and written communication skills
Professional well kept appearance
Valid driver's license with clean record
Benefits
Medical, Dental, Vision
Life Insurance
Aflac
401k with matching program
Paid Vacation (after a year of employment)
Competitive Pay
Paid Training:
- Yes
Management:
- Store Manager
Work Remotely
- No
Job Type: Full-time
Pay: $800.00 - $1,300.00 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
Shift:
- 10 hour shift