Suburban Collection (Imports)- Service Advisor/Writer
Do you want more than a job, but a career? How would you like to work for the #1 largest dealership group in the entire country? How about industry leading benefits for you and your family that smaller groups may not offer?
If this all sounds great and you are reliable, motivated, and accountable, then apply now and jumpstart your career in Automotive industry working with the best! Are you reliable, driven, career oriented and customer service expert? Do you have what it takes to be a MVP for a winning team of over 400 dealerships worldwide!
If you are looking for an opportunity to work for a company that can offer you more, come join our amazing team! We are focused on delivering honest value, earning customers for life, taking personal ownership, improving constantly, and having fun!
We are seeking a highly motivated and customer-oriented Service Writer to join our team. As a Service Writer, you will be responsible for providing exceptional customer service and ensuring the smooth flow of operations in our Automotive Service department. If you have a passion for the automotive industry and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
- Greet customers and assist them with their service needs
- Schedule appointments and manage the service department's calendar
- Communicate with technicians to ensure timely completion of repairs
- Provide accurate estimates for automotive repairs and services
- Explain repair recommendations to customers and address any questions or concerns
- Process payments and handle cash transactions
- Maintain accurate records of customer interactions and service history
- Assist with inventory management and ordering of parts and supplies
- Ensure the cleanliness and organization of the service area
Requirements:
- Previous experience in a customer service role, preferably in the automotive industry
- Strong communication skills with the ability to effectively interact with customers and technicians
- Knowledge of automotive diagnostics, repair, and maintenance procedures
- Familiarity with tire services, oil changes, and other routine vehicle maintenance tasks
- Ability to handle cash transactions accurately and efficiently
- Excellent organizational skills with attention to detail
- Mechanical knowledge is a plus
If you are looking for an exciting opportunity to work in the automotive industry and provide exceptional customer service, we encourage you to apply. Join our team as a Service Writer today!
Job Type: Full-time
Pay: $50,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Relocation assistance
- Vision insurance
Day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Shift:
- 8 hour shift
- No nights
Work Location: In person