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Salary### Job Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Service Advisor. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department. If you have a passion for cars, excellent communication skills, and enjoy working in a fast-paced environment, we want to hear from you!
### Duties:
- Greet customers and assist them with their automotive service needs
- Listen to customers' concerns and accurately transmit them to the service technicians
- Provide detailed explanations of recommended services and repairs to customers
- Generate accurate estimates for automotive repairs and services
- Schedule appointments and maintain an organized service schedule
- Coordinate with the parts department to ensure timely delivery of necessary parts
- Follow up with customers to ensure their satisfaction with the service provided
- Upsell additional services and products as appropriate
- Maintain accurate records of customer interactions and transactions
### Requirements:
- Previous experience in an automotive service or repair environment
- Strong mechanical knowledge and understanding of automotive systems
- Excellent customer service skills with the ability to build rapport with customers
- Knowledge of auto estimating software is preferred
- Familiarity with brake repair, tire service, alignment, air brake systems, and other automotive services is a plus
- Proven sales ability with the ability to upsell services and products
- Strong organizational skills and attention to detail
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
If you are looking for a challenging and rewarding career in the automotive industry, apply now!
Job Type: Full-time
Pay: $1,250.00 - $2,000.00 per week
Benefits:
- Employee discount
- Flexible schedule
Day range:
- Monday to Friday
Shift:
- 8 hour shift
People with a criminal record are encouraged to apply
Work Location: In person
