Responsibilities:
- Greet and seat guests in a friendly and welcoming manner
- Take food and drink orders accurately and efficiently
- Provide menu recommendations and answer any questions about the menu items
- Ensure timely delivery of food and beverages to guests
- Monitor guest satisfaction and address any concerns or issues promptly
- Handle cash and credit card transactions using the Aloha POS system
- Maintain cleanliness and organization of the dining area
- Collaborate with kitchen staff to ensure smooth service flow
- Assist with setting up tables and preparing for service
- Provide excellent customer service to enhance the overall dining experience
Qualifications:
- Previous experience in a hospitality or food service role is preferred
- Strong communication skills, both verbal and written
- Familiarity with the Aloha POS system is a plus
- Excellent phone etiquette for handling reservations and inquiries
- Ability to build rapport with guests and provide exceptional guest relations
- Must be able to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong problem-solving skills to address any guest concerns or issues effectively
- A helpful and customer-oriented attitude is essential for providing outstanding guest services
Please note that this position may require working evenings, weekends, and holidays.
We offer competitive pay rates, flexible scheduling, opportunities for career growth, and a positive work environment.
If you are passionate about delivering exceptional customer service in a hospitality setting, we would love to hear from you. Apply now to join our team!
Job Types: Full-time, Part-time
Pay: $7.25 - $10.00 per hour
Expected hours: No less than 20 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Ability to Relocate:
- Rocky Mount, NC 27804: Relocate before starting work (Required)
Work Location: In person