Senior Vice President Transformation

About Us

At Davies, we get it... you are not just looking for a job, you are looking to build a life and a career. We believe in our people and realize that our success is a direct result of creating a learning atmosphere, leadership opportunities, and promoting from within. We believe that engaging in corporate social activities and working together as a team is a vital part of the Davies culture.

With a multinational global team, Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated, and global businesses. At Davies Group, we help clients to manage risk, run core business processes, and to transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, and change management.

Are you looking for a company that is Dynamic and Innovative where the employees are Connected and Succeed Together? If so, Davies may just be the right choice for you.

Job Overview

Davies US is looking for an experienced Senior Vice President of Transformation that will provide leadership to the change management function and supports the CTO in the execution of the transformation strategy for Group Program’s particularly as assigned in North America. You will assess the difficulties of implementing change within the institutional structure and develop solutions. Reporting to the Group Chief Transformation Officer (CTO), you will be responsible for leading and developing our global change function and executing of our global transformation strategy.

To be successful in this role, you need to have the ability to manage teams and deliver large and complex change programs in a global business with cross-functional operations, proven experience at a trusted advisor to senior business leaders, as well as a proven change management record involving mid to large organizations. You must have strong management skills and experience in managing a highly diverse and qualified team of business professionals. Additionally, as a key member of the TO team, you will take ownership in building and expanding our change management capabilities and footprint. The SVP leads a team to deliver optimal results in the form of minimizing productivity disruptions and maximizing change adoption through effective organization change management delivery. This role ensures partnership and collaboration with leaders across the organization to ensure successful realization of the transformation project at hand. This role is a full-time, home-based position where there will be travel up to 25%, including international destinations.

Responsibilities and Duties

• Execution of large corporate-wide programs of work within parameters defined in business case. Most notably staying on budget and ensuring realization of benefits.
• Manage and grow a team of change professionals responsible for the quality and consistency of delivery. Oversee the development of the TO into a center of excellence and the roll out of best practice across the Group
• At a senior level, function as the bridge/support between the business and the change delivery team to ensure both parties needs are translated and met throughout the project lifecycle from discovery to BAU.
• Responsible for organizational readiness, including identifying stakeholders affected by strategic change initiatives; managing how those impacts will be felt by the organization; and evaluating training, communication, and engagement needs.

• Develops and implements comprehensive change management strategies to ensure smooth transitions during periods of change, maximize stakeholder adoption, drive higher use of and proficiency with the changes that affect team members.
• Functions as an organizational change management subject matter expert drawing on research, best practices, and experience to support and guide program / project delivery.
• Collaborates with senior leaders, stakeholders, and partners to understand business strategy, recommends change strategies, and approaches and aligns leadership for effective support and sponsorship.
• Finds key stakeholders and conducts relevant stakeholder, risk, and business readiness analyses and develops mitigation plans to ensure stakeholder readiness.
• Measures effectiveness of change management plans to ensure increasing stakeholder readiness, monitors and adjusts where necessary throughout all project phases.
• Ensures that the change management team coordinates and integrates effectively within the projects, is still aware and actively contributes to all other project activities as proper to ensure the change impact is considered in all aspects of implementations, across all relevant workstreams and stakeholders.
• Promote the integration of change management practices into the organization's overall project management method.
• Establishes and keeps strong working relationships across all areas of the organization affected by the project.
• Collaborates with various departments and stakeholders to assess the impact of changes on the organization and its team members and create plans to mitigate potential challenges and resistance.
• Oversees the identification of learning needs and the development of learning initiatives to ensure that employees have the necessary skills and knowledge to adapt to changes.
• Directs the development and execution of clear and effective communication plans that keep employees informed and engaged during change initiatives. Ensure that messaging is consistent and aligned with the company's values and goals.
• Supplies insights and guidance on ways to accelerate adoption and improve utilization of the organizational changes.
• Translates change leadership methods and theories into practical tools and approaches that drive action and build change leadership capabilities.
• Embeds effective change management tools and practices to drive greater impact, employee engagement, adoption, and value realization.
• Supports the creation and sustainment of a change management mindset within and across the business to create employee readiness and engagement.
• Maintains awareness of industry best practices and trends in change management and continuously seeks opportunities to enhance and improve change management processes.
• Cultivates skill-building and professional development opportunities within Organizational Readiness team operations.
• Defines priorities, resources, roles, and responsibilities for team efforts, actively coaches team members.
• Exhibit company values of “We are Dynamic, We are Innovative, We are Connected, and We Succeed Together”

Experience and Qualifications

Required

• 10+ years serving as a trusted advisor to senior business leaders
• 10+ years of proven change management record involving large to mid-size companies
• Experience of the insurance industry and/or wider financial services industry an advantage
• Masters’s Degree Required, Preferably BA or BS in Business Management, Change Management, Organizational Development, or related field
• Strong management skills and experience of managing a diverse and highly qualified team of business professionals.
• Experience of working with senior management at an equal level – shaping solutions and ensuring the best solutions are delivered for the Group.
• Experience of delivery large and complex change programs in multi-national businesses with cross-functional operations
• Strong facilitation skills are a necessity, and you will be comfortable contributing to discussions relating to technical and operational solutions, financial and information security regulation.
• Experience across full project lifecycle from discovery to BAU.
• Work with colleagues across the Group, including international time zones and local culture.

Preferred

• Preferred training or experience in Business improvement methodologies such as Lean/Six sigma, Change Management, Business process analysis and mapping, Prince, Agile, or other relevant methodologies
• Strong analytical, problem solving and process improvement skillset in a transformation focused environment
• Ability to manage conflicting priorities, multitask and meet deadlines
• Excellent communication skills, both written and verbal
• Collaborative team-player
• Build trusting relationships with all stakeholders
• Demonstrated ability to lead and develop direct report and matrix employees
• Continuous improvement mindset.
• Prosci or other Change Management certification preferred but not needed.

Knowledge, Skills, and Abilities

• Proactive, independent, and takes initiative with consistent follow through
• Superb communication skills, verbal and written, conducted in a timely manner
• Superior time management skills with capability of working with and meeting deadlines
• Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment
• Excellent team player with interpersonal skills
• High level attention to detail and problem-solving skills
• Capable of working collaboratively and independently with minimal supervision
• Exhibit discretion with sensitive and confidential information
• Display a comfort level working with key people at all levels within an organization

Essential Requirements

• Must have US work rights
• Must speak English
• 10+ years serving as a trusted advisor to senior business leaders
• 10+ years of proven change management record involving large to mid-size companies
• Experience of the insurance industry and/or wider financial services industry an advantage
• Masters’s Degree Required, Preferably BA or BS in Business Management, Change Management, Organizational Development, or related field
• Strong management skills and experience of managing a diverse and highly qualified team of business professionals.
• Experience of working with senior management at an equal level – shaping solutions and ensuring the best solutions are delivered for the Group.
• Experience of delivery large and complex change programs in multi-national businesses with cross-functional operations
• Strong facilitation skills are a necessity, and you will be comfortable contributing to discussions relating to technical and operational solutions, financial and information security regulation.
• Experience across full project lifecycle from discovery to BAU.

Diversity and Inclusion

Davies is committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).

Rewards and Recognition

We embrace innovation and run an annual competition available for all colleagues to give their ideas. The top finalists travel to the current year’s competition site where they pitch their ideas to our investors. The winner receives funding to bring their idea to life and the runners up receive a reward for their involvement. Teammates have moved across into brand new positions to further develop their ideas/projects!

Benefits

• Medical, dental, and vision plans
• 401k plan with employer matching
• Paid Time Off, Sick Leave, and Paid Holidays
• Life insurance, short term, and long-term disability plans
• Amazing Executive and Senior leadership as well as fabulous teammates

Position Type, Work Environment and Physical Demands

This is a home-based, full time, salaried, exempt position that works remotely from a professional home-based office environment routinely using standard office equipment such as computers, phones, printers, photocopiers, and scanners and requires prolonged periods of sitting at a desk while working on a computer. While performing the duties of this job, the individual will have to regularly hear and talk. This is a sedentary role requiring the ability to sit at a desk, reach outward, use a phone, have use of fingers to operate office equipment such as a keyboard, mouse, phone, printer, copier, and to reach above the head, bend, or stand, as necessary.